BRIANNA BREEN-KAISER
Redding, CA *****
********@*****.***
Dedicated and hardworking. Driven to tackle multiple tasks in various environments. Consistent team player with over 13 years of office experience. Successful at efficiently tackling daily priorities and taking on additional tasks. Fast learning. Skilled at time management and prioritizing tasks. Proficient with Excel, Microsoft, and computer programs. High producer
Fast learner
Resourceful
Dedicated team player
Efficient
Time management
Adaptable
Communication
Excel spreadsheets
Inventory Management
50 WPM
08/2008 to Current
BLUE SHIELD OF CA
Redding, CA
Clerical Associate/Data Entry
Running reports
Creating spreadsheets
Open cases for new incoming receipts
Managing inventory
Using office products
Entering data into Facets, maintaining efficiency and accuracy. Updating databases
Updating Coordination of Benefits
Using Concur, ERM, Documentum, 837, Rightfax, databases, Doc DNA, PCH Using Microsoft Excel, Word, Outlook, Adobe, Edge, Teams Saving and delegating incoming faxes
Cross trained on multiple functions
Reporting issues to management
Writing and updating workflows
Working independently and with a team
Researching subscriber information, benefits, claims Assist team members and other departments with special projects to meet expected requirements. Offer diverse clerical support to office team members, including activations, managing correspondence and tracking documentation.
Dispersed incoming mail to correct recipients throughout office. Prepared packages for shipment by generating packing slips. Sorted and distributed business correspondence to correct department or staff member. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Made orders for new office supplies based on demand and budgetary restraints. Offered diverse clerical support to office team members, managed correspondence, and tracked documentation. Maintained business records by updating customer information. 10/2004 to 02/2009
ROSS DRESS FOR LESS
Redding, CA
Supervisor
SUMMARY
SKILLS
EXPERIENCE
Resolved customer complaints.
Established and enforced clear goals to keep employees working collaboratively. Provided ongoing training to address staff needs.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance. Delegated work to staff, setting priorities and
Planned and optimized work processes to improve efficiency. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Planned and implemented layout enhancements to promote efficiency and maximize space utilization. Cross-trained in every store role to maximize operational knowledge. Handled funds each day in fast-paced environment.
Reduced process gaps, effectively managing and training employees on best practices to ensure optimal productivity.
Upheld internal standards and productivity goals.
SOME COLLEGE (NO DEGREE)
Shasta College, Redding, CA
GED 2001
Shasta High School, Redding, CA
EDUCATION AND TRAINING