Vary M. POLS
Phone No.: 009*****-*******
Email: *********@*****.***
************@*****.***
Nationality: Iraqi
Address: Iraq-Erbil-Ainkawa
Languages
- Assyrian: Native
- Arabic: Fluent
- English: Fluent
- Kurdish: Fluent
Education;
- Diploma in Teaching & Education English department / Teacher traning institute- Erbil- Iraq/ 2002 to 2005
IT Skills: Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, AutoCad, Windos) Experence
May 2014 Hotel swedish village.
Aug 2019 Accounts officer
Main Tasks and Responsibilities:
Enters invoices into accounts payable system weekly after verifying a purchase order was received from ordering department head and obtaining General Manager's approval.
Forecasting cash payments and anticipating challenges arising from limited cash flow.
Ensuring that cash flows are adequate to allow business units to operate effectively.
Maintain banking relationships and negotiating loans and merchant services for business units.
Maintains files of all contracts, insurance policies, tax reports, expenses, payroll, etc. Jun 2007 Stars Hotel
Feb 2013 Accounts officer
Main Tasks and Responsibilities:
Ensure that the guests have best possible experience by trouble-shooting and resolving all billing- related disputes.
Represents the finance department on the daily department heads meeting with the general manager.
Manage all phases of Accounts Payable, Receivable and department budget.
Calculate and distribute wages and salaries.
Prepare regular reports and summaries of accounting activities.
Prepare financial statements and debtors' listings. Aug 2003 Palace Hotel
Feb 2006 Reception Officer
Main Tasks and Responsibilities:
To build a good rapport with all guests and resolve any complaints/issues quickly to
maintain high quality customer service.
To deal with guest requests to ensure a comfortable and pleasant stay.
To assist in dealing with customer complaints in an effective and courteous manner,
providing or seeking solutions as quickly as possible.
To be responsible for accurate and efficient accounts and guest billing processes.
To assist in keeping the hotel reception area clean and tidy at all times.
To undertake general office duties, including correspondence, emails, filing and
switchboard, to ensure the smooth running of the reception area.
To administer all routes of reservations to ensure that room bookings are made and
recorded accurately.
To ensure that all reservations and cancellations are processed efficiently. Certifications:
I have also been certified by Harvard Unicersity for participating in an online course under the title of ( Emergency Rapid Response)
I have been certified by the United Nations/Iraq for participating in a four days training about ( Communication and a Better Emergency Response to the Refugee and IDPs in Iraq)
English language courses and literature at Salahaddin University, Erbil - Iraq
Salahaddin University Teachers' Courses on Advanced Computer Literature: Excel & Words power point Erbil - Iraq.
English language proficiency courses for middle school, Shaqlawa Education Center Personal Abilities and Skills:
Excellent Communication, Adminstration and Data Management skills.
Ability to approach work with commitment, motivation and energy.
Highly detailed, organized, efficient and able to handle multiple tasks at the same time.
The capacity to work independently with strong time management skills, consistently meeting deadlines.
Competency to learn the business quickly.
A positive attitude and spirit of teamwork .
Two years professional NGO experience .
Ability to meet daily deadlines.
*References are available upon request