PAMELA HENRY

adpiys@r.postjobfree.com 313-***-****

CAREER FOCUS

Seek a challenging office manager or administrative support position utilizing outstanding project management, client relations, staff development, and communication abilities as well as solid organizational skills. Will use proven client relations, case management, analytical, research, and professional communications skills. SUMMARY OF QUALIFICATIONS

Background includes positions in administrative management, research, and operations support, and a track record of effective support of organizational goals. Possess the maturity, productivity, and ability to handle pressure in making an immediate contribution to the organizational efficiency / productivity of an organization.

CORE COMPETENCIES

• Assessing workload, establishing priorities, and completing projects ahead of deadlines.

• Providing management support and using multi-tasking capabilities to coordinate simultaneous projects.

• Interacting with all levels of professionals, providing quality representation of company products/services, and coordinating interdepartmental communication.

• Maintaining close attention to detail in all aspects of work.

• Working independently and processing large volumes of work quickly and accurately.

• Technical Acumen: Microsoft Office, Word, Excel, Access, Outlook, PowerPoint & type 55+ wpm. PROFESSIONAL EXPERIENCE

MEDICAL EDUCATION & RESEARCH INSTITUTE / GENESIS, Memphis, TN 2015 - Present Genesis Specialist / Administrative Coordinator (2018-Present) Utilize professional communication and customer reception skills as well as proficiency in computer operations to accurately and efficiently research, enter and maintain client medical data for this Bioskills Laboratory. Perform in-depth assessments of pre and post whole body donors; prepare various types of legal paperwork for donor families, and; coordinate storage and transfer of donor bodies throughout the U.S.

• Respond to family concerns; serve as a family advocator at all times, and; educate family members about various donor legal procedures and regulatory issues.

• Provide administrative and research support involving with checking donor medical records, verifying medical criteria, and filing of medical records.

• Recognized for applying business principles while focusing on healthcare regulatory issues and record keeping, while emphasizing quality assurance.

Receptionist / Administrative Assistant (2015-2018) Served as front-line employee while acting as receptionist and office assistant; organized and coordinated daily administrative office operations; managed appointment log; answered multi-line phone, and; provided customer service.

• Copied laboratory charts and records, opened / sorted mail, transferred records / charts as needed, and; entered donor information updates.

• Completed numerous clerical duties in direct support of management; maintained high levels of operational efficiency and productivity through dedication and commitment to excellence. WORD NETWORK-TV, Detroit, MI 2011 - 2015 Traffic Coordinator / Administrative Assistant Oversaw and supervised daily production services for this television broadcasting system; oversaw the creation and maintenance of the daily broadcast log. Developed and enhanced production techniques/methods while verifying client contracts. As Administrative Assistant, served as front-line employee for all office activities that included front desk, file maintenance, preparation of correspondence reports, and telephone reception for this busy television station.

• Utilized organizational and time management skills while performing administrative tasks. Prior Positions: Traffic Producer CLEAR CHANNEL

Traffic Coordinator WKBD-TV 50

EDUCATION

SPECS HOWARD SCHOOL OF BROADCAST & MEDIA ARTS, Southfield, MI A.S. Broadcast & Media Arts 5/95