Crystal Dupree

Brooklyn, NY D u p r e e C r y s t a l 4 @ g m a i l . c o m 347-***-****

Professional Summary

Efficient, detailed and highly organized Education & Administration Professional. Comfortable working well in diverse organizations; able

to build productive relationships with students, parents, colleagues and supervisors. Passionate about working with diverse age groups

and eager to create and maintain positive and safe environments in which they can learn and thrive. Committed to following policies

and procedures to ensure the success of an organization. Seeking an opportunity, within or outside of a classroom, where my skills and

experience will contribute to the success of an educational team.

• MS Word, Outlook, Smartphone, Internet and social media savvy; type 35 wpm

• Familiar with multi-line phone systems

• CERTIFICATIONS

• TRAININGS

Education

Purdue University Global

Lafeyette, Indiana Online Studies Grad School Human Services 9/2021

Touro College New York, NY Bachelor of Arts in Psychology 6/2018

Skills

Education

• Worked with the Head Teachers to keep the class on schedule and to cover all planned material; assisted teachers with lesson

preparation by getting materials ready and setting up any needed equipment.

• Ensured the classroom environment was safe and clean.

• Oversaw students during non-classroom times including in-between classes, during lunch, and on field trips.

• Collaborated with Head Teachers to recognize issues students were facing and recommended solutions.

• Documented students’ progress and communicated with parents to keep them informed.

• Helped Head Teachers to create lesson plans; revised lesson material when tutoring students individually or in small groups.

• Complied with all state, school, and class rules and regulations.

• Act as a role model to promote respectful socialization, polite communication skills and to foster cooperative relationships.

• Attended all training classes, parent conferences, and faculty meetings.

Administrative

• Answered phones, took accurate messages, transferred calls and greeted clients and staff

• Filed appropriate legal documents for court proceedings; handled summonses and subpoenas appropriately

• Scanned, photocopied and typed correspondence and legal documents

• Arranged for the delivery of legal paperwork and the filing of court documents

• Transcribed court proceedings and other recorded meetings

• Maintained calendars and schedules for a number of attorneys; scheduled, coordinated and confirmed court dates, appointments,

and meetings; made local travel arrangements

• Conducted research into legal matters; supported other staff members with projects to meet deadlines; assisted management

with presentations to potential clients.

• Ensured all billable hours were accurately recorded; developed and maintained a comprehensive and organized billing system

• Processed and sorted in/outbound mail

Customer Service

• Ensured prompt, efficient, friendly service for every customer; helped them find merchandise based on their needs

• Maintained a balanced cash drawer; counted change at starts/ends of all shifts and followed all company policies and procedures

regarding returns, exchanges, gift cards and cash handling

Experience

09/1997-06/2019 Assistant Teacher / Para-Professional NYC Dept. of Education Brooklyn, NY

Prior Relevant Experience

Law Office of Jeffrey I. Marks, New York, NY Multiplan Healthcare Inc., New York, NY

Paralegal Intern/Legal Secretary Data Entry Clerk/Office Assistant

Barnes & Noble Booksellers, New York, NY

Head Cashier/Customer Service Representative

Present Experience

Associate Team Leader/ Client Conversion Specialist

H&R Block Green Resources LLC

November 2019- Present (Seasonal Position)

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