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Admin

Location:
Faisalabad, Punjab, Pakistan
Salary:
80000
Posted:
December 01, 2021

Contact this candidate

Resume:

Sajid Hazeen Awan n

E.mail adpivz@r.postjobfree.com

Cell# +92-315-*******

Religion: Islam

D.o.B 06 jan1983

Marital status: married

Address: Ahmed Park St#6 Shaikhupura Road Faisalabad

Career Objective:

Seeking a challenging position that offers opportunities for professional growth in any field related to Customer Service, Public Dealing, Administration and Safety & Security.

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interactivity that will highlight and enhance my interpersonal and communication skills.

ACADEMIC QUALIFICATIONS

Textile management diploma

Govt. weaving and finishing institute

2002

Intermediate

Faisalabad board Pakistan

2000

Matric

Govt. High School Sangla hill Lahore Board

1998

Ms. Office Course

Punjab college

2001

Professional training

Security Training

National Security Institute (NSI) AbuDhabi.UAE

2009

Fire Fighting Training

National Security Institute (NSI) AbuDhabi.UAE

2010

Security Supervisor Training

National Security Institute (NSI) AbuDhabi.UAE

2013

Professional Experience.

Admin and Security incharge (April 2021 till present).

Imtiaz super market Faisalabad.

Security staff trainings and monitoring

Administrative work

Meetings with local and govt authorities

Monitor the CCTV surveillance

Monitor Maintenance work

Designed security policies, alarm response protocols,

Security and Safety trainings

Loss Prevention Executive (march2020 to April 2021)

METRO cash & carry Faisalabad

Maintain the Risk and compliance in the store

Monitor CCTV operating system

Prepare the monthly reports

Spot checking in receiving and store inventory

Security Staff monitoring

Security Trainings

Risk & compliance coordinator (January 2019 -march 2020)

Carrefour Faisalabad

Maintain the Risk and compliance in the store

Monitor CCTV operating system

Prepare the monthly reports

Spot checking in receiving yard

Security Staff monitoring

Property & Security Coordinator (February 2015 –march 2018)

TDIC eastern mangrove project Abu Dhabi

•Resolve customer complaints or answer customers' questions regarding policies and procedures.

•Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

•Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

•Monitor move in and move out apartments.

•Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

•Monitor the maintenance work

•Monitor the security staff.

Security Project Coordinator (February 2013 –February 2015

ALDAR Properties. Abu Dhabi

•Communicate and enforce compliance with state and local laws while emphasizing company standards of professionalism and safety.

•Developed procedures for the emergency response and crisis management, physical security, information protection, incident management, and investigation units.

•Counseled management on how to cut spending without compromising the safety and security of the company’s assets.

•Designed security policies, alarm response protocols, and access card guidelines.

•Implemented video surveillance, motion detection, and closed-circuit television systems to aid in monitoring the premises.

•Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing violators.

Receptionist & Front Desk Security Officer(February2008-March2013

Etihad Airways. Abu Dhabi

•Maintained rate parity through all the distributing channels.

•Updated online agency extranet as day to day operation.

•Ensured smooth check-in and check-out of all guests through properly handling guest accounts.

•Improved customer service through the development of new policies and procedures.

•Making schedule and organizing meetings

•Answered telephones and courteously assisted customers within high-volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints.

Other Job related Skills:

•Effective communication skills

•Excellent filing skills: Documentary & Electronically

•Ability to work effectively independently or in a team environment

•Record maintenance skills

•Ability to work well under pressure

•Pleasant personality

•Confident & productive

•Excellent English language skills

•Handling of administrative tasks

Languages:

Languages

Reading

Writing

Speaking

English

Good

Good

Good

Arabic

Good

Good

Fair

Urdu

Excellent

Excellent

Native

References:

Reference will be furnished on demand.



Contact this candidate