Alicia Knight
Bloomingdale, GA *****
***************@*****.***
Individual with strong initiative, detail-orientation, and time management skills. Seeking for an Administrative Assistant position in a fast-paced and challenging environment; offering proven customer service skills and ability to execute all tasks with high level of accuracy, discretion, and professionalism.
Work Experience
Receptionist
Kids First Pediatrics - Pooler, GA
December 2019 to March 2020
Receptionist/Payroll
C&J Construction - Savannah, GA
September 2013 to September 2017
• Created, managed and organized all file systems and folders; hard copy and on the computer
• Managed day-to-day operations for all construction sites
• Scheduled and managed job site safety meetings, management and organization of construction office
• Answered phones, and directed trades
• Responsible for accurate computing and payment of accounts payable, verifies accuracy of figures, discounts, and adjustment on all incoming invoices. Also maintaining of accurate records. Responsible for accurate processing of payroll, maintaining payroll records and tracking of vacation, sick, and benefit days.
• Checked inventory of various building equipment and ordered as needed. Payroll Clerk/Administrative Assistant
DICKIES TRUCK LEASING - Garden City, GA
April 2009 to August 2013
• Organized and filed employees' information on Excel.
• Resolved payroll discrepancies by collecting and analyzing information.
• Maintained payroll operations by following policies and procedures; reporting needed changes.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Assisted office manager in various office duties as needed. Receptionist
Coastal Dermatology - Savannah, GA
January 2008 to December 2009
• Ensured patient information is accurate including billing information
• Informed patients of medical office procedures and policy
• Maintained and managed patient records
• Moved patients through appointments as scheduled
• Answered incoming calls and deal with inquiries
• Transferred calls as required
• Scheduled patient appointments
• Collected co-pays and payments
Education
High school or equivalent
Skills
• Microsot office (10+ years)
• Microsoft Word (10+ years)
• Excel (4 years)
• Customer Service (10+ years)
• Payroll (4 years)
• Receptionist (10+ years)
• Administrative Assistant (4 years)
• Scheduling
• Filing
• Data Entry
• Billing
• Customer Service Skills
• Microsoft
• Clerical
• Microsoft Excel
• Medical Office Experience
• Medical Records
• Medical Scheduling
• Insurance Verification
• Medical Terminology
Assessments
Customer Service — Highly Proficient
October 2019
Identifying and resolving common customer issues.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.