It Manager Corporate

Martin Torres *************@*****.*** • 281-***-****

linkedin.com/in/martin-torres-020b1154/ • Houston, TX 77085 Summary

Position Applying: IT Manager

Location: Houston, Texas

Dear Hiring Manager:

As an established IT manager with a passion for infrastructure design, solution development, and continuous improvement, I am an ideal candidate for your IT Manager opening. Having progressed through a series of roles over more than 25 years, I am excited to apply my skills to produce immediate results as a valuable member of the team.

Throughout my career, I have made it my priority to utilize current technologies and new techniques to drive elegant, creative solutions across a range of projects. Comfortable in both collaborative and independent roles, I offer refined analytical and critical thinking skills, and I can adapt and revise my strategies to meet evolving priorities, shifting needs, and emergent issues.

Furthermore, I would bring the following strengths to your team:

• Achieved a 32% reduction in IT administration costs through vendor SLA contract negotiation.

• Optimized corporate hardware and software to enable hybrid cloud technology business solutions.

• Championed introduction of an activity log to enhance problem management and resolution. I look forward to discussing my background and your needs in detail, as I am confident that my unique experience will be of great use in meeting your immediate and future objectives. Please contact me at your earliest convenience to schedule an interview; until then, thank you for your consideration. Sincerely,

Martin Torres

Martin Torres

IT Infrastructure Manager

*************@*****.*** • 281-***-****

linkedin.com/in/martin-torres-020b1154/ • Houston, TX 77085 Summary

Dynamic, technically skilled IT manager with expertise in global infrastructure, security, and continuous improvement. Over 25 years of progressive experience in diverse industries. Proven ability to develop bespoke solutions to operational challenges. Excel in knowledge sharing and team building. Personable and engaging with communication skills needed to influence corporate strategy.

Technical Proficiencies

Tools MS Exchange, POP / IMAP, Lotus Notes, Novell GroupWise / Vibe, MS Outlook, VMware, Novell Netware / ZEN Works

Platforms

Infrastructure

MAC OS, MAC Server, Linux, Windows, Windows Terminal Server Cisco, Juniper Networks, Nortel/Bay Network, Intel Professional Experience

JUNUH SYSTEMS GROUP, LLC, Houston, TX, April 2001 – March 2020 Information Technology Corporate Manager

Orchestrate IT operations with ownership of infrastructure design and deployment, client IT network services, end-user support, and e-commerce design. Champion emerging technology and best practice in architecture design and solution development. Provide comprehensive telecommunications administration and support including VoIP, Wireless Wi-Fi, and Cellular endpoints and gateways including smartphones, software, and system applications. Analyze network usage and data security. Coordinate day-to-day operations of departmental staff, staff development, infrastructure data, LAN/WAN systems connectivity, disaster recovery contingency, planning, and support. Manage IT budgets and continuous improvement initiatives.

• Achieved 32% reduction in IT administration cost through vendor SLA contract negotiation.

• Provided qualified IT technical solutions to end-users in alignment with IT infrastructure needs.

• Drove continuous reduction in cost of IT infrastructure, HR, and operations.

• Introduced activity log to enhance problem management and resolution.

• Optimized electronic mail solutions to ensure streamlined messaging and implemented end-to-end electronic mail system end-user support services.

• Analyzed and evaluated corporate hardware and software requirements for hybrid cloud technology business solutions.

• Integrated remote network device solutions to enhance system health and performance monitoring for local, remote, and wide-area network WAN devices and data.

Previous Experience, 1999 – 2001:

Sr. IT Consultant, COMPUCOM SYSTEMS, INC, Houston, TX IT Manager, LOOMIS, FARGO, AND COMPANY, Houston, TX Areas of Expertise

• Infrastructure Design

• IT Strategic Planning

• Process Improvement

• Virtual Private Networking

• Infrastructure Security

• Wireless Communication

• Coaching & Mentoring

• Policy Definition

• Relationship Management

• Telecom Design

• Implementation Design

• HIPPA Compliance

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