Program Specialist Sponsor

Rayelin Mikels

Austin, TX 512-***-**** **************@*****.*** linkedin.com/in/rayelin

Global Mobility & Immigration Program Specialist

Strategic human resources professional with substantial experience administering global mobility and immigration programs. Skilled communicator well-versed in building and managing relationships with internal and external stakeholders, seamlessly exchanging complex and sensitive information. Rich history across all facets of HR, including involvement throughout the full employee life cycle, from recruiting and onboarding to engagement and retention. Key Qualifications

Human Resources Global Mobility Immigration Relocation Project Management Recruiting Onboarding National/International Transfers Vendor Management Compliance Analysis & Reporting MS Office Suite Workday Professional Experience

VMware, Inc. Austin, TX Jul 2016 – Nov 2021

Global Mobility Program Specialist (Jul 2020 - Nov 2021)

Drove global mobility strategies and operations for organization with ~30K employees, focusing on Make-Your-Move and University Talent mobility programs.

Liaised with University Talent team to facilitate relocation of new graduates and interns.

Partnered with relocation management vendor, Altair Global to authorize grad/intern relocations. Worked closely to update framework and US intern policy and resolve monthly discrepancy reports.

Delegated employee-requested moves and general relocation tickets to mobility partners.

Developed best practices for Global Employee Mobility Solutions (GEMS) team in alignment with University Talent group; documented and updated procedures.

Streamlined and improved processes and systems in collaboration with global mobility and immigration program teams and managers.

Orchestrated annual relocation training for 20+ recruiters to educate on program and policy changes.

Designed survey to determine program success in partnership with external vendor.

Improved University Talent program by conducting market analysis/benchmarking and leveraging insights to make data-driven decisions.

Global Talent Immigration Partner (Jul 2016 - Jul 2020)

Managed Program Electronic Review Management (PERM), H-1B Cap, University Talent, and J-1 programs in collaboration with immigration program manager, US & global talent immigration partners/specialists, talent acquisition UT team, immigration law firm, and J-1 sponsor.

Triaged email for US and global alias; flagged actionable emails for immigration team.

Fielded general immigration queries and escalated to immigration vendor.

Aligned with immigration team and internal stakeholders to administer recruitment and resume screening process in compliance with PERM Labor Certification requirements.

Teamed with immigration partner in visa sponsorship assessments in partnership with TA and immigration vendor.

Delivered IT/system support, engaging with immigration vendor to resolve employees’ system queries.

Facilitated legal compliance postings; created and organized public access files, ensuring legal compliance with document retention; advertised job opportunities; supported team with extensive data review and analysis. Rayelin Mikels

Page 2 512-***-**** **************@*****.*** linkedin.com/in/rayelin RenewData, an LDiscovery Company Austin, TX Apr 2009 – Nov 2015 Associate Project Manager (Feb 2015 - Nov 2015)

Administered project support for ongoing client projects, working closely with operations and project managers to communicate project requirements and solutions for project demands.

Ensured client project invoices were accurate based on work completed in collaboration with billing team.

Co-developed and maintained client and management reports.

Served as liaison with operations to understand, communicate, and provide administrative support for appropriate solutions for active client projects.

Created contracts, amendments, project quotes, and proposals for clients with emphasis on accuracy and timeliness.

Integrated with external stakeholders to ensure accuracy of all contract-related items.

Drafted and executed project quotes and contracts in partnership with sales directors; accurately scoped changes to active projects with project management team.

Consulted with outside counsel to ensure legality of contracts and negotiate contract terms. Human Resources Coordinator (Apr 2009 - Feb 2015)

Provided human resources support for litigation technology services company with 200+ employees, including full life cycle recruiting. Controlled applicant tracking system (ATS), posted new position openings, prescreened candidates, scheduled interviews, participated in job fairs and recruiting events, and conducted reference checks.

Onboarded all new employees, managed correspondence with new hires, partnered with IT to set up systems, processed background screens and work eligibility, established new hires in HRIS, and facilitated orientation.

Contributed to selection, system set up, and administration of benefits (life, health, dental, vision, disability insurances, PTO, leaves of absence, and other time off programs); responded to benefit program inquiries.

Coordinated travel for executive team and interview candidates; managed partnership with travel agency.

Maintained knowledge of legal requirements and government reporting regulations related to HR, ensuring policies, procedures, postings, and reporting were in compliance.

Generated presentations, reports, and memos via MS Word, PowerPoint, Excel, and other software tools.

Planned and implemented company-wide events from departmental meetings and employee training activities to formal corporate parties with budgets upwards of $30K.

Executed voluntary terminations, completing required documentation, ensuring transfer of critical knowledge, performing exit interviews, and processing release within HRIS.

Project managed various HR programs annually based on company strategy in rewards, communication, culture, training, and compliance.

Pak Mail Austin, TX Oct 2007 – Apr 2009

Store Manager

Owned day-to-day operational functions for independently owned franchise with revenues of $200K, including accountability for selecting, hiring, training, managing, and motivating employees. Education

Associate of Science in General Studies Midland College

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