Accounting Assistant,Dispatch Manager, Coordinator
Resume:
TAKIA D. CHICHESTER
Northern Virginia ****************@*****.*** 240-***-****
Objective
I am a decisive leader, with proven ability to motivate and build quality staff and client relationships. I have consistently been able to deliver superior results in several workplaces. Previous employers have repeatedly recognized me as being a highly reliable, organized, and competent professional. I take personal pride in the fact that I am able to possess a strong work ethic and drive in which I put forth to any task or job assigned. I definitely consider myself an innovative, independent, and self-motivated individual inside as well as outside of the workplace, with an overwhelming attraction for meeting challenges. I acquire an evident passion for constant improvement and ultimately always aim for client and employer satisfaction.
Skills & Abilities
Microsoft Office Suite
Quickbooks
ADP
ERA Excess
Laser Fische
OPERa
Galileo Systems
ORACLE
Farmers Dashboard
Service Titan
Experience
hvac install coordinator airplus heating and cooling
10/2020 – present
Maintain communication with dispatch, your manager, the parts department, and the installation team.
Contact the customers to schedule the installation.
Properly complete paperwork.
Participate in training so that you grow and develop as a professional.
Responsible for compiling and reporting all department reports and key performance indicators
Qualifying all inbound sales requests
Sending the best closing salesperson to the highest priority leads
Coordinating salesperson schedules to maximize new sales opportunities
Coordinating and qualifying all technician generated leads
Handling all financing paperwork
Dispatcher boston coach/dav-el
08/2017 – 2020
Receive and dispatch orders for products and deliveries.
Prioritize calls according to urgency and importance.
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations.
Monitor the route and status of field units to coordinate and prioritize their schedule.
Provide field units with information about orders, traffic, obstacles and requirements.
Enter data in computer system and maintain logs and records of calls, activities and other information.
Accounting Assistant capitol private wealth group llc
01/2017 – 04/2017
Reconcile invoices and identify discrepancies.
Create and update expense reports.
Process reimbursement forms.
Prepare bank deposits.
Enter financial transactions into an internal database.
Check spreadsheets for accuracy.
Maintain digital and physical financial records.
Issue invoices to customers and external partners as needed.
Review and file payroll documents.
Participate in quarterly and annual audits.
Knowledge of basic bookkeeping procedures
Familiarity with finance regulations.
Hands on experience with MS Excel and accounting software (e.g. Quickbooks.
Ability to handle sensitive and confidential information.
fleet coordinator michael & son services, inc
09/2015 – 01/2017
Assist the manager with fleet operations in meeting contractual agreements by overseeing and coordinating the day to day operations of the region and coordinate the overall activities of the region to meet the goals and objectives of the Fleet Management.
Plan, assign, organize, inspect, supervise and oversee major vehicle repairs and maintenance(s)
Operate the fleet management information system, including data analysis, and maintaining weekly spreadsheets.
Leads and coach fleet of technician’s in the parts and maintenance areas.
Ensure compliance with all safety, environmental and organizational policies and procedures.
Maintain entire fleet of technician’s payroll.
Permits & licensing coordinator michael & Son, inc
09/2015 – 01/2017
Receive and process Residential and Building permit applications and related documentation and complete permit checklists and log sheets.
Review permit application for accuracy and completeness and identify missing documentation or problems.
Review submitted plans and documents for required approval stamps from various agencies.
Record and file inspection request and reports.
Schedule inspections and assist inspectors with inspection requests, results, and locating plan files in the building department.
Scan documents and plans and enters permit data into computer systems, tracks, prints and distribute permits.
Perform customer service functions for customers at front counter and other departments, including information and assistance related to permits, permits applications, inspections, records research, documentation, procedures, fees or other potential issues.
Respond to routine questions, complaints or requests for service.
Customer service representative lasership
08/2014 – 10/2015
Ability to perform basic clerical duties and office functions efficiently.
Ability to utilize the company system software.
Direct customer care and problem solving capabilities.
Possess proficiency in Microsoft Office Suite.
Handle multi-phone system.
Dispatcher lasership
08/2014 – 10/2015
Receive and dispatch orders for products and deliveries.
Prioritize calls according to urgency and importance.
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations.
Monitor the route and status of field units to coordinate and prioritize their schedule.
Provide field units with information about orders, traffic, obstacles and requirements.
Enter data in computer system and maintain logs and records of calls, activities and other information.
hotel concierge candlewood suites
10/2013 – 11/2014
Welcome guests upon entrance and confirm reservation details by properly checking them in and out and taking payment.
Act as the point of reference for guests who need assistance or information regarding their stay.
Comprehend customer need and provide them with superb personalized solutions by suggesting activities and facilities provided by the hotel.
Acquire extensive knowledge of the premises and the nearby venues and businesses to provide the most suitable recommendations.
Arrange events, excursions, transportation upon request from hotel residents.
Handle all front desk clerical duties such as answering multi-phone line systems, book reservations and take and distribute messages, mail and redirect calls.
district recruiting manager/executive administrative assistant farmers insurance group
01/2011 – 08/2013
Lead operational practices making sure local branches run smoothly and meet projected quotes, revenues and sales estimates.
Coordinate with, report and make recommendations to senior management in order to improve customer experience.
Ensure that each branch delivers value and excellence to the clients.
Ensure all projects are executed profitable and in compliance to standardized business practices.
Apply innovative approaches and techniques to keep updated with competitors.
Recruit new agents into the agency.
Greet guest and prospect clients or agents.
Create quotes for Auto, Home, and Life Insurances.
Act as point of contact between executive and internal/external clients.
Undertake the tasks of receiving calls, messages and routing correspondence.
Handle requests and queries appropriately.
Maintain company calendar, arrange meetings, appointments, travel arrangements and provide reminders to fellow team members.
Monitor and order office supplies and research deals from suppliers.
Develop and carry out an efficient documentation and filing system.
Education
Morgan state university, baltimore, md
communications
strayer university, arlington, va
bs, accounting
activities
Volunteer work with the local homeless shelters and sick and shut in.
Cheerleading coach for little league cheer team.
Contemporary, Hip Hop and Ballet dance instructor for Northern Virginia dance academy.
salary requirements
49,000-56,000 Annually (Negotiable)
References
Jose valentin, operations manager
lasership, inc.
roselyn mason, shift supervisor
lasership, inc.
latoya bethea, dispatch manager
boston coach
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