Glenis Ivon Dilbert Forbes

Senior Office Administrator

Charismatic entrepreneur and with result oriented professional 18+ years of experience in office management, administration and supervision. Provides Confident when communicating with customers and Staff, ensure compliance with Company objectives and Collaborate well with all organization levels adphzj@r.postjobfree.com +504-******** Puerto Cortes, Honduras EDUCATION

Bachelor’s degree in computing

Sagrado Corazon de Jesus

01/1993 - 11/1998,

EXPERIENCIA LABORAL

Accounting and Finance/cashier

Comercial Cortes

12/1998 - 06/1999, Puerto Cortes

We implementing and maintaining internal financial controls and procedures.

Administer accounts receivable and accounts payable from our banks and customers Day-to-day supervision of operating. Worked well independently and on a team to solve problems. Food and Quality Supervisors

at Casa Proveedora Phillips

02/2001 - 03/2004, San pedro Sula, Zip Calpules

Cooperate with designers to create clean interfaces and simple, intuitive interactions.

We develop projects concepts and maintain high standards of hygiene optimal workflow.

Complete detailed programming and development tasks for front public and internal. carry out quality assurance test to discover errors and optimize resources.

Bar Waitress /Asst. Bar manager

at Louis Hellenic Cruise

03/2005 - 12/2008, Cyprus Limassol-Greece

We learned to lead a team of 139 permanent giving a target on daily bases and receiving 9% customer Feedback evaluation. Responsible for the smooth running of the Bar & its business performance. Maintaining high standards of spirits & wines, food, service.

Managed nightclub operations and administration including scheduling, reports, inventory and customer service complience company stardars improve 99% positive results.

Office administrator /Housekeeper

at Mediterranean Shipping Company

12/2008 - 04/2020, Miami Florida-Italy Sorrento

Worked well independently and on a team to solve problems. Organized and prioritized work to complete assignments in a timely, efficient manner.

Daily Stock Control and full weekly audit. HR responsibilities including recruitment, training and development of staff.

Organizing the daily rotation and duties of the personnel. All other certification (including visas etc.) required. SKILLS

Leadership Skills Fast Learner Customer Service

Computer Skills Staff Coordination

Communication Skills Administrative Skills

PERSONAL PROJECTS

Now looking for a new & challenging managerial position, one which will make best use of my existing skills & experience and also further my personal development.

Knowledge of food, drink and retail development.

Ability to present and persuade in an articulate fashion. Strong customer-facing skills.

CERTIFICADOS

Customer Service Tools (04/2021 - 04/2021)

Online Marketing (09/2020 - 09/2020)

Food Safety in Catering (02/2007 - 02/2007)

Hygienic Food Handling (05/2004 - 05/2004)

Technique Waiter (05/2004 - 05/2004)

Technique American Bar (04/2004 - 04/2004)

Technique Housekeeper (04/2004 - 04/2004)

Orientation Center for human resources (05/1997 - 05/1997) Informatics Seminar (09/1995 - 09/1995)

ACHIEVEMENTS

Bar Department

Basic Safety Training (BST) and all other certification and documentation in force at the time of engagement . Purchasing plans to cover needs, Customer deliveries, Troubleshooting.

Retail s Department

Daily and weekly reconciliation of sales/ end of week/ payroll. Providing support to the Retail Managers.

Office Department

Analyzing data and drawing conclusions for the business. Inspiring bar staff to deliver prompt, friendly and efficient service at all times. Documented and certified in Food Safety where this relates to beverages and bars IDIOMAS

Spanish

Competencia Nativa o Bilingüe

English

Competencia Nativa o Bilingüe

Italian

Competencia Limitada de Trabajo

Portuguese

Competencia Profesional de Trabajo

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Achievements/TasksLogros/Funciones

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