Integration Manager Collection
Resume:
Nilufor Chaulagain
*********@*****.***
SUMMARY
7+ years of experience in the Information Technology Industry as Kronos Analyst
Upgrading & Implementation of Kronos 6.1/6.2/7.5/8.0SP11/8.1
Proficient on most Kronos products including Workforce Central (WFC), Data Collection Manager (DCM), Kronos WIM (Connect) interface tool, Kronos iSeries, Attendance, Adv. Scheduling, Labor, and Accrual modules; and many legacy products for DOS, UNIX, Windows.
Expertise in Using Kronos WIM and Connect
Successfully install Kronos Intouch clocks and configure them into Kronos WFR.
Hands on Integration Architect and SME for Kronos Work Force Ready (WFR) Implementation.
Provided support for ongoing Kronos Workforce timekeeping, ADP payroll, and Kronos HR systems.
Having knowledge of the Software Development Life Cycle (SDLC) using various methodologies like Waterfall, Agile.
Extensive experience in writing formal documentation like Business Requirements Document, Functional Requirements Document) and Technical Requirements Document
Excellent at coordinating extensive communication networks and facilitation of joint application design sessions, brainstorming sessions and interviews.
Hands on experience writing SQL Queries for Data Validation and Data Integration.
Experience of working in the area data management including, Master Data Management, data modeling, metadata, data analysis and data mapping.
Hands on experience in creating Business Process Models, which defined the high level business activities and processes and provided a foundation for the Use Case model.
Extensively used Unified Modeling Language to graphically represent system's blueprints, business processes and; the as-is and to-be system functionality.
Excellent Analytical, Organizational, Interpersonal and Communication skills.
Excellent proven Leadership skills acquired being a senior member and handling multiple tasks at work.
EDUCATION
Bachelor of Business Studies in Finance, Tribhuvan University 2009
SKILLS
Kronos Skills: Labor Levels, Labor Accounts, Pay Codes, Work Rules, Holiday & Overtime, Access Profiles, Display profiles, Accruals
Workforce management Tools: Kronos (Work force Central 6.7 and 8.0)
ERP Suite: Oracle E-Business Suite, AP, PO, AR, AOL, Iexpense, iProcurement, HRMS, Payroll
Database Tools: SQL, SQL developer, SQL Loader, Toad
Oracle Tools Reports: 10g/6i, Oracle Workflow Builder, Oracle Reports Builder, BI Publisher.
Kronos Version Navigator: Workforce Timekeeper, Leave, Activities, Mobile and Tablets, Advanced Reports, Advanced Schedule, Process Designer, Integrated Manager
EXPERIENCE
Gate Gourmet Remote
Sr. Kronos Analyst 11/20– Current
Developed and applied appropriate claim and disability management techniques to ensure prompt and accurate payment.
Performed upgradation to Kronos WFC solution and added our consumer division also upgrade to Kronos WFC 8.1. to include attendance and leave modules.
Providing subject matter expertise, guidance and recommendations to clients regarding application problems and solutions for Kronos WFR Workforce Ready Payroll Module.
Trained end users in the field units and leads change management during implementation
Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
Responsible for a smooth transition in the field units when they go live with the new system
Responsible for supporting day to day production Kronos environment, including but not limited to documenting all Kronos reported production issues, trouble-shooting Kronos configuration making required adjustments, testing code changes and making best practice recommendations.
Responsible for working in a cross functional team environment taking old and new process and bridging the gaps to have a smooth implementation using Kronos
Created and modified configuration setup including but not limited to Access Profile, Pay rules, Scheduler and Advanced Scheduler.
Responsible for all functional and technical support of Kronos ERP software including current live products Kronos Workforce Time keeper and HR/Payroll 8.0.
Build proper solutions to have employee information imported into Kronos WFR from WORKDAY
Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 480 devices utilizing WDM and DCM
Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
Perform HRIS Implementation services for Kronos Inc. clients by configuring of their Workforce Ready ( WFR) product designed for SMB, as subject matter expertise and managing the day-to-day operations of the implementation.
Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System
Supported many employees including Timekeepers (Manager) and employees with Advanced Scheduler access.
Created additional patterns and shifts to accommodate the implementation of additional departments.
Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
Conducted audits/ reports with New Hire data information. As well as audits and productivity reports for Budget purposes to individual unit needs.
Played key role in allowing the Kronos project to finish on schedule and exceeding all expectations.
Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
State Farm Insurance Woonsocket, RI
Kronos Analyst 08/17– 10/20
Implemented Kronos best practices to ensure efficient time keeping for managers, employees, and payroll staff.
Deployed different versions of interfaces through the Workforce Integration Manager (WIM) Tool.
Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
Created and maintained application configuration relating to Kronos Timekeeper and Workforce Scheduler pay rules, work rules, pay codes, holiday table, accrual rules, profiles, Labor Level entries and sets, Hyper find queries, Function Access Profiles, Genies, Scheduler Org Map
Implemented Kronos applications on various mobile platforms; worked with Work Force Device Manager (WDM).
Evaluated security and access settings in various levels; re-organized access settings on need basis.
Accountable for gathering new Kronos business requirements, developing and testing Kronospay rules, pay codes, work rules, Function Access Profiles (FAP), Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
Analyzed Kronos Configuration in WFSO Scheduling, XML APIs and created Functional design specs for Labor Planning, Forecasting, Budgeting and Scheduling.
Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
Worked on implementing all the building blocks of Work force Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment.
Providing audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs.
Setting up all pay rules, time codes, security groups and all other configuration items in the application.
Implementing a balancing process to confirm pay code/hours totals between Kronos and pay files created for SAP Payroll process in order to reduce and eliminate errors generated during employee paycheck.
Responsible to establish, maintain and build customer relationships with mid-level client contacts to ensure customer satisfaction with Kronos Workforce Acquisition System.
Directly responsible for all issue and request management activities for accounts, including inbound call and request review and updates in client meetings.
Involved in setting up Time off Requests to be used by Employee Self Service and at the 4500 terminals
Wells Fargo SFO, CA
Kronos Consultant / Analyst 03/15 – 07/17
Requirement analysis, development and successful deployment of custom reports to the Workforce timekeeper.
Documented Kronos configuration and maintenance points for knowledge transfer to various teams at client.
Advance scheduling with real life field experience to create precious educated schedules.
Ran analysis of current pay rules existing in ADP and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union)
Applied comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager)
Implementation of Advanced Scheduler for Employees of sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
Helping with managing and scheduling completion dates with educated experience to enhance my management skills.
upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations.
Responsible in reviewing high-volume timekeeping data using Kronos Timekeeping System
Prepared the requirement documents to configure the Workforce Timekeeper.
Troubleshooting installation and Configuration issues and provide customer support during UAT.
Interacting with the Payroll coordinators to gather the requirements and implement them in the Kronos. .
Worked on implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment.
Involved in the process profile modification and deployment in kronos WFC.
CVS Health Woonsocket, RI
Business System Analyst 11/14 – 02/15
Maintained the Kronos application and integrations ensuring data accuracy and compliance with internal policies.
Production support of Enterprise eTime/ Kronos included analysis work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
Clerical duties including checking patients in and inquiries, advance scheduling, and patient discharge.
Supporting Leader, Workforce Analytics to identify statistical drivers of retention & engagement through analysis of employee life cycle surveys
Maintained the knowledge necessary to ensure the accuracy of employee pay and time according to organization's pay policy changes and union agreement compliance as application.
Managed integrations between Time and Attendance systems (Kronos/ Empower) and ERP platform.
Assisted in user training, client process definitions and recommendations for business practices available to successfully control eTime/ Payroll processing as the client moved from a highly manual process to automated processes, resulting in increased consistency and greatly reduced user effort.
Implementing strategies on Kronos Clock Inventory Policies & Procedures and providing strategic insights based on the reports generated.
Led the internal Kronos team in discussions with the business simplifying how they gather pay policy requirements.
Developed the critical reports such as employee's productive and nonproductive hour's report, schedule report, budgeting, forecasting, and Employee/Manager approvals report.
Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, WDM, WIM, Scheduler, and Analytics.
Implemented & configured the Timekeeper, Advanced Scheduler, Attendance, Leave, Activities (Distribution), Record Manager, clock and Operations Planner.
Created custom Crystal Reports and installed into the reports module of eTime application which aided in the business analysis of Labor costs.
Developed training tools and material, conducted the training for all users of Kronos time and attendance systems.
Analyzed business requirements for the configuration and implementation of Enterprise eTime (EeT), time and attendance system.
Posted go-live duties, which included modification requirements gathering, configuration to meet requirements, and complete support of Enterprise eTime application.
Liaised with IT and insurance customer service teams in support of business-optimizing software applications.
Actively pursued issue resolution, and communicated project status/issues to business stakeholders and management. Supported acceptance tests and production tests.
Developed course curriculum including handouts and student exercises for lab training of corporate software including Kronos Timekeeper, Central Ceridian Source Time, DocuShare and Outlook.
Involved in preparation of report template for daily and weekly reports based on requirements.
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