Account Officer Administrative Supervisor

P E R S O N A L

P R O F I L E

Active listener, critical thinker and

service oriented individual, diverse

experience in sales, administrative

assistant and accountant.

Meticulous to detail, enjoys public

relations, and capable of handling

significant amount of cash.

Proficient in maintaining high level

of work ethics and

professionalism, as well as in

sustaining exceptional

professional character, known for

articulate communication skills.

Hotel Restaurant Management

Year 2006–2008,

Metro Business College, Manila

Philippines

Final Year High

Year 2001–2004,

Marcial O. Raniola Memorial School,

Guinobatan Albay,Philippines

E D U C A T I O N

W O R K E X P E R I E N C E

JENIFFER S. SARCIA

SALES ADMINISTRATIVE SUPERVISOR

Doha, Qatar +974-******** **************@*****.*** Anytime Fitness Gym, SALES ADMINISTRATIVE SUPERVISOR Doha Qatar, September 2013 to present

Generation One Resource (Jollibee), ADMINISTRATIVE CLERK/CASHIER Alabang Philippines, October 2008 to July 2013 (5 years) Princeville Starfoods Inc. (Jollibee), ADMINISTRATIVE CLERK/CASHIER Makati Philippines, October 2007 to October 2008 (1 year) Jollibee Foods Corp., CASHIER

Mall of Asia Philippines, February 2007 to August 2007 (6 months) CORE COMPENTECIES

OFFICE MANAGEMENT AND OPERATIONS

Performed various clerical functions, such as compiling and maintaining files, inventory reports, schedules, payroll, accounts receivables, and accounts payable

Developed sales promotions and merchandise competence to successfully attain sales quota.

Verified and checked financial statements and reports account receivables and accounts are payable.

Screening telephone calls, inquiries, and requests, and handling them when appropriate.

Deputizing for the manager, making decisions, and delegating work to others in the manager's absence.

Ensure the sales staff is always aware of all marketing advertisements posted on social media.

Running a report of monthly expiry members and ensuring sales staff is calling each member to inform them about their membership expiration. Ensure the sales staff is inputting all queries in the database such as walk-in customers, telephone inquiries, and leads.

Checking every day new join members renewed members and making sure member accounts have been activated to a database. Ensure the new customer has been allocated to the correct trainer according to time and goals

Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories, and projecting expected sales volume and profit for existing and new products.

W O R K E X P E R I E N C E

S K I L L S

MS Office - Have a good

interpersonal skills and public

relation.

Ability to evaluate, prioritize

and delegate work schedule.

Strong Communication skills.

Versatile, can easily adapt to

the working environment.

Able to handle highly

confidential matters and can

work in extremely busy and

under pressure environment.

Customer Service Skills. Office

Administration and Operations.

Time Management

Training, Leadership, and Team

Building. Customer Service

Relationships.

Organizational and Analytical

Abilities. Strategic and

Analytical Thinking.

Cash handling and POS

JENIFFER S. SARCIA

SALES ADMINISTRATIVE SUPERVISOR

Doha, Qatar +974-******** **************@*****.*** Implements national sales programs by developing field sales action plans. Developed new sales training and how to improve the sales staff member. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Maintains national sales staff by recruiting, selecting, orienting, and training employees.

KPI includes - Sales, Renewals, Operating Profit, Total Revenue, Net Profit. Supporting General Manager on all Club Operations such as Project Management, Operations Management, Health & Safety, Maintenance, Fitness Management.

BANKING ADMINISTRATION AND TRANSACTIONS

CUSTOMER SERVICE AND RELATIONS

Professional Secretarial &

Administrative Skills Training

9 October 2015

Oxifa (Oxigym Fitness Academy)

Indoor Cycling Instructor Course

26 March 2019

T R A I N I N G &

S E M I N A R S

Audited currency, coins and was responsible for checking daily sales reports and balancing the cash of cashiers.

Maintaining a tracking facility to enable documents to be updated easily. Checking and balancing transactions referring to cash receipts and payments. Preparing daily, weekly, and monthly sales reports. Managing the expenses and payables of the company. Budgeting and ensuring all office supplies are complete. Track bank deposits and payments.

Update internal systems with financial data.

Process invoices.

Provides a positive customer experience with fair, friendly, and courteous service.

Built and Cultivated continuing high-quality dealing with clients to provide total satisfaction, generate contacts and promote repeat business. Regularly convened with customers to provide information in response to inquiries about the products and services and to address and resolve any concerns in a timely manner.

Must have a good attitude in dealing with the customers. Maintain constant, effective, and efficient communication with the customers.

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