Operation Specialist Entry Clerk
Resume:
Tyra Chatman
GENERAL MANAGEMENT COORDINATOR
San Diego, CA
************@*****.***
Professional Profile
Dedicated and exceptionally skilled with computer based practice, management, electronic records., and maintaining the confidentiality of sensitive material. 3+ years of experience verifying complex data, inputting figures into client databases, and performing time management tasks.
Summary
Certified in 10 key and highly skilled at creating effective organizational and filing systems. Boast strong technology skills paired with resourceful, answer-focused approach. Skills
● WPM 60
● Training Programs
● Data Entry
● Communication
● Time Management
● Business Operations
● Efficient Planning
Areas of Expertise
Exceed specific team goals, partnering with staff to share and implement best practices.
Coordinate import and export operations, adhering to tight schedules and deadlines.
Eliminating major and minor discrepancies in the workplace. 2
Highlights of Achievements
Recipient of the Larry Mocha Advocacy award in 2019.
NAM achievement medal, recognized for outstanding and efficient hard work. Decoration given by the United States Department of the Navy.
Received recognition by the lead operation specialist for going above the call of duty dedicating countless hours to implementing influential techniques. Experience
Data Entry Clerk- March 2019 - September 2021
- Compiled sorted and verified the accuracy of over 5,000 data points a day, while generating daily reports project progress
- Tested client software updates by inputting new figures and examining the corresponding outputs
- Conducted secure follow-up phone calls and emails to acquire clarification on missing or erroneous data from clients teams
Key Contributions
- Resolved data management issues that helped elevate Net Promoter Score (NPS) from 89% to 95%. Improved the timeliness and accuracy of data entry process, reversing longstanding issues of delayed chargebacks and erroneous invoicigng
- Reviewed work orders and accurately input data into company data base. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delays
- Stepped to answser phone calls and assist with other office duties during periods of heavy workflow.
Education and Training
Bachelors of Arts in business
National University 2021
3
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