Customer Service Lead Teacher

Yazmin I Turnbull

East Point, Ga

****************@*****.*** / Cell 770-***-****

Work Experience:

GreenForest Christian Academy Summer Enrichment Program June 2015-June 2017

Teacher’s Assistant

Provided support to lead teacher and reinforced planned activities to help enhance the academic, emotional, and physical development of students.

Developed a good rapport with children to cultivate a safe and encouraging classroom atmosphere.

Maintained complete and accurate daily notes on children.

Fostered a classroom environment ready for learning.

Utilized effective written and verbal communication skills daily.

Dollar Tree September 2017-December2017

Retail Associates

Assisted customers by listening to their needs and recommending the appropriate products.

Work effectively as with a team maintaining the back-stock room and setting up merchandise displays on the sales floor.

Utilize the company’s POS system to cash customers out or administer returns.

Always collaborated with team members to keep the sales floor area clean and organized.

Preferred School Care August 2018-April 2019

Teacher Assistant

Maintain daily records, track student progress and intervene to help students progress as requested by lead teacher.

Ensure the classroom environment meets standards for safety and cleanliness

Foster a positive and collaborative learning environment to ensure needs of all students are met.

Sheltering Arms

September 2020- January 2021

Assisted the students with their academic work.

Aid the lead teacher with the students.

Make certain that all students received breakfast and lunch.

Alegeus

March 2020-March 2021

Customer Service Representative

• Knowledge of Customer Service and Technical Support.

•Experience in email and live talk.

•Capacity of utilizing and having PC education and capable in all PC applications.

•Type up between 25-30 WPM for verbal and nonverbal.

Blackboard

June 2021- September 2021

Customer Service Advisor

Familiarity with Customer Service and Technical Support.

Experience in email and live chat.

Ability of using and having computer literacy and proficient in all computer applications.

Type up between 25-30 WPM for verbal and nonverbal.

Education:

Westlake High School- Atlanta, Georgia

Atlanta Metropolitan State College

Undergraduate–Social Work

Accomplishments:

BEE (Becoming Empowered through Education club) – Mentoring group for high school girls. (2013-2015)

National Honor Society recipient (2015-2016)

Volunteer Work:

D.I.V.A (Divine Individuals Valuing Education) 2014-2016

Dedicated to helping college Park and East Point community with the Food Panty and After School Programs.

Contact this candidate