Customer Service Front Desk

SPECIALIZATIONS

PROFESSIONAL

PROFILE

EDUCATION

HIGHTOWER HIGHSCHOOL

Highschool Diploma, 2003

WORK EXPERIENCE

CUSTOMER SATISFACTION TEAM LEAD

Walmart, 2016 - 2018

Cash- Handling, memorization of company products & services including prices and special discounts. Provide servicing for customers. Oversaw de-escalation during moments of customer dissatisfaction.

PATIENT ADMINISTRATOR

Majestic Home Health Care, 2014 - 2021

Assist patients with self-administered medications, according to physicians notes. Ensure patients comfort at all times. Provide excellent hygiene and skin care for patients. Take patient temp, pulse, respiration and blood pressure. Perform light household duties. Assist with feedings, shaving, and personal hygiene. Transport patients via wheelchair to and from bed, car and chair. COMPANY WAREHOUSE AUDITOR

Tailored Brand, 2018 - Present

Works in warehouse counting and picking items for stores to be shipped. Stores goods under appropriate conditions such that they are safe from theft, fraud, damage, spoilage or any wastage. Maintain goods inward and outward records and provide accurate counting of the inventory to the production and sales teams. Maquel R. Ardoin

User Experience Research

Customer service

Home Health

CNA

Cash Handling

Microsoft Office

G- Suite

Docs

Sheets

Slides

Workspace

10 Key by touch

Type: Up to 45 WPM

*Certified in Basic Life Support

or Heartsaver CPR with AED

CONTACT

6315 Cattails Ln.

Houston, Tx. 77035

************@*****.***

832-***-****

Highly enthusiastic customer service professional with over 10 years of experience. Reliable, diligent and flexible professional with great communication capabilities. Dedicated and focused Front Desk Receptionist who excels at prioritizing, completing multiple tasks simultaneously. Focus on customer service, while maintaining strong work relationships with all team members and clients. Compassionate, skilled home health aide devoted to providing superior in home and hospital care to persons with disabilities and health limitations.

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