RESUME
Dhruva Kumar Jagannath Naidu Mobile No: +1-484-***-****
*** ****** *** ***** **** NC 27523 Email ID: ************@*****.*** Objective:
Seeking a challenging position in a committed organization where my skills and experience can be effectively utilized for increased profitability.
Professional Summary:
A strongly motivated sales manager with more than 15 years of sales experience. Having exhaustive experience in Hospitality domain - Timeshare business, Space selling and other related business operations.
An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.
Expert presenter, astute marketer, and confident team leader with documented strength in forging strong, sustainable executive-level relationships.
Skillful change agent with advanced problem solving and communication skills. Organization Designation From To
Mealey’s Furniture Sales Manager Jan
2019
June
2019
Mahindra Holidays & Resorts Ltd,
Bangalore, India
Manager Sales 2007 2015
Direct Sales Manager 2005 2007
Senior Sales Executive 2004 2005
Sales Executive 2003 2004
Routers intermediate Pvt. Ltd.
Bangalore, India
Business Development
Executive
2000 2003
Infocom Network India Ltd.
Bangalore, India
Sales and Customer
Services Executive
1999 2000
Educational Qualifications and Certifications
Bachelor of Business Administration (International and Sales Management)
Real Estate Pre-Licensing Course completed.
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Work Authorizations:
Green Card – USA Legal Permanent Resident
Job Summary:
1. Mealey's Furniture - Oxford Valley, PA
Description: Mealey’s is a part of regency group. The hallmark of what makes Regency Furniture so unique and competitive in its offerings is its large distribution centers that house and supply furniture to all their 8 showrooms throughout the region. This ensures that purchased merchandise is delivered to customers in a timely fashion, on a near-daily basis across locations. Mealey’s is been serving for over 40 years and is a pioneer in home furniture to Eastern Pennsylvania and New Jersey residents at the best prices. Responsibilities:
• Supervised all daily operations of the showroom.
• Consistently met or exceeded showroom sales goals.
• Implemented sales promotions and organized showroom events.
• Coordinated all aspects of the business between departments including merchandising, warehousing, customer service and shipping.
• Handled all aspects of customer complaints with exchanges, customer compensations and overall customer satisfaction.
• Recruited and trained showroom assistants as well as provided training and guidance to other showroom managers.
2. Mahindra Holidays & Resorts Ltd, Bangalore.
Description: Mahindra Holidays & Resorts India Ltd. Is a part of the USD 6.7 Billion Mahindra Group and is one of India’s leading Industrial houses. Mahindra Holidays & Resorts India Ltd., (MHRIL) a part of the Infrastructure Sector of the Mahindra Group brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast-growing customer base of over 60,000 members and 15 beautiful Resorts at some of the most exotic spots in India and abroad.
RCI Gold Crown Award recognizes resorts that have surpassed standards of excellence in Resort Quality and Hospitality. MHRIL resorts have achieved this award. Responsibilities:
To manage overall sales department in order to achieve sales target. P a g e 3 4
Prepare forecast, profit & loss, cost control and budgeting monthly report.
Analyze market structure, sales strategies and action plan.
Responsible to ensure maximum sales revenue to the resort by developing new customer
and maintaining good rapport in all area aggressively
Visit & contact clients of other organizations to solicit business and promote facilities offered by the resorts.
Maintain and expand a database of current and new clients.
To be familiar with latest market trends and constantly update the management on the changes in various market segments and guest preference.
Handle guest and members enquiries and complaints in a courteous and efficient manner and to have strong contacts and relationship for promotional activities, events & sponsorship.
To manage the training requirements for existing employees and Management trainees from renowned educational institutions.
Achievements:
Successfully handled a team of 5 and increased sales by 66% during the year 2007 – 2008 and broadened the clientele base of the company.
200% achievement in individual target quota for the financial year 2006 2007.
Achieved the highest net sales award and won a bike for my performance in 2007.
Rewarded outstanding performer award for achieving and exceeding the targets of the company which led to recognition and earned successive promotions for three years consecutively.
2. Routers intermediate Pvt. Ltd., Bangalore, India. Description: Routers intermediate Pvt. Ltd, an integrated Internet company, delivers content, community and commerce to consumers and businesses. The company pioneered the concept of providing, engaging information to the Indian community. The company aims to be the market leader and choice provider for Indians in various Internet-related services in India and around the world. Indfo.com offers a broad and varied range of Internet products, services and solutions to Internet users, online advertisers, and web-based enterprises through the integration of a Portal Network, Advertising Network, and Business to Consumer (B2C), Business to Business (B2B) and E-Solutions.
Responsibilities:
Sustained strong revenue gains despite a fiercely competitive and declining market. Generated customer base providing E-com Solutions, Portals, banner advertisements and multimedia presentation.
Target audiences were Multinational Companies, Exporters and Manufacturers.
Involved in presentations targeted to VPs, MDs and General Managers of various Multinational companies.
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Achievements:
Increased sales in web - based solutions.
Achieved targets ranging from 82 to 85%.
3. Infocom Network India Ltd., Bangalore, India.
Description: Infocom Network Ltd. is an ISO 9001: 2000 certified company, conceptualized in 1996 and it has created a niche as India's largest online B2B e-marketplace, offering comprehensive business solutions to the global EXIM community through its wide array of online services, directory services and facilitation of trade promotional events. Our portal is an ideal forum for buyers and sellers across the globe to interact and conduct business smoothly and effectively. With an unmatched expertise in data acquisition and online promotion, Trade India subsumes a huge number of company profiles and product catalogs under 1,519 different product categories and sub- categories. It is well promoted on all major search engines. Responsibilities:
To target and develop new business opportunities by marketing net - based Business promotion solutions.
Generating data and meeting clients.
To identify & give presentations to existing and new customer/s.
Educate customers on net-based Business promotion solutions (Advertising/ Space).