Front of house receptionist
Resume:
ITUMELENG MOLOI
about
• *+ years of Frontline and me Reception experience
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise.
• Ability to multitask and have good time management skills, with the ability to prioritize tasks.
• Willing to work flexible hours.
contact
**********@*****.***
Stand no. 2547.
Kanyamazane
Nelspruit
1214
E DUCATION S K I L L S AWARDS
Business Management Training
College (PTY) Ltd Diploma in
Business Management (NQF 6)
3rd year
• Microsoft Office (Word,
Excel, Outlook)
• Supply management
• Typing Skills (35 WPM)
• Office Technology Skills
• Multi-line phone system
• Customer Service Skills
• Service-focused
Tembisa High School
Matric Diploma
OUTSTANDING ACHIEVEMENT
Am Lodge & Am Spa Kruger
2019
DEBATE CHAIRPERSON
Tembisa High School
2010
professional experience
RECEPTIONIST TO FRONT OF HOUSE COORDINATOR - AM SPA KRUGER 5*
• Promoted to front of house coordinator year 2019.
• Improved customer service rating by 15% by training other employees and interns in correct phone handling and other reception duties
• Awarded “outstanding achievement “for constantly performing above average.
• Guest Liaison / Customer Service
• Office administration and Clerical tasks
• Processing and directing mail and incoming packages or deliveries. 2017 - Present
2014 - 2016
• Assisted visitors, directing them to appropriate personnel, Handled daily emails, outgoing and incoming calls.
• Performed administrative and clerical tasks.
• Successfully managed information using athenaClinicals software, including sign-in, patient records, orders, and billing with 100% accuracy.
• Perform all bookkeeping functions, such as credits and collections, preparing and sending financial statements/bills, and maintaining financial records. RECEPTIONIST / S.T MOKOENA RADIOGRAPHY PRACTITIONER 1 YEAR- 2013
STORE MANAGER / MATSIMELA HOME SPA
• Supervise and manage a sales staff of 2, communicate job expectations and provide direction, support, and motivation to sales team to meet agreed targets.
• Performed administrative and clerical tasks.
• Protected store assets and merchandise by adhering to company standards of operation.
• Coordinated employee schedules and product training programs.
• Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to maximize purchases.
• Providing outstanding customer service, receiving 96% in customer service feedback surveys.
• Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, uploading merchandise, and cleaning up. AM SPA KRUGER 5*
Vanessa Mathebula
**********@*****.**.**
MATSIMELA HOME SPA
Olivia Nel
******@*********.**.**
S.T MOKOENA X-RAY
Carol Maile
*************@*****.***
employment references
Census 2011
FIELD WORK SUPERVISOR / CENSUS SA 2011
additional experience
Contact this candidate