Customer Service Agent

Profile

I am a ** year dedicated employee of the fast paced aerospace industry that is looking to

advance my career in a new industry.

Experience

RSE @ UNITED AIRLINES ; HOUSTON,TEXAS — 2013-2021 In this role I was responsible for not only the safety of moving billions of dollars worth of e- commerce to and from. I was also in charge of the safety of our most precious cargo YOU, the public who traveled endlessly in this fast changing industry. CSA @ CONTIENTAL AIRLINES ; HOUSTON,TEXAS — 1998-2013 In this role I worked with countless customer service issues, that I not only turned from a potential PR nightmare to countless award winning experience with and a ever changing cast of coworkers who were often rotated in and out of work areas. CSA @ CONTIENTAL EXPRESS ; BEAUMONT,TEXAS — 1996-1998 This was my first role in the aerospace industry as a whole I worked every aspect of the industry from security to management. My roles here not only dealt with equipment and customers service issues, but also as a manager, I often dealt with various government agencies and many VIP’s of various industries and their needs. This prompted my immediate promotion to a much bigger faster moving environment. Education

Thomas Jefferson class of 1995

Stilwell technical center 1995

Continental airlines CSA training 1996-2013

United Airlines RSE training 1998-2021

Skills

Management of conveyer technology computer system, auto motive,and electrical engine lifting devices, and baggage filtration systems.

Stephen Beavers

409-***-**** adphfz@r.postjobfree.com 17238 pecos park ln humble,tx 77346 Also in-charge of security measures, beginner IT computer problem solver and computer migration services, and last but not least sales and marketing and managerial skills. References

Vince Duncan 713-***-****

Daniel Infante 281-***-****

Warren Pena 409-***-****

Zulema Escobedo 409-***-****

John Edwards 832-***-****

*CSA

Customer Service Agent

*RSE

Ramp Service Employee

Contact this candidate