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Customer Service Waiter

Location:
Flagstaff, AZ
Posted:
November 27, 2021

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Resume:

Caine Pastick

Professional Summary

DynamicChef familiar with Fusion cuisine foods, ingredients and

preparation methods. Versatility of strengths derived from Kitchen managing with emphasis on customer interaction and satisfaction. Proactive Leader highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering 12 years of experience in accomplished food-service environments. Team- inspired Server and Cater-Waiter identified as integral component to successful group-oriented initiatives. Exercising strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of catering events assembly, presentation and execution. Resourceful professional skilled at promoting memorable dining experiences. Team player offering dynamic personality and extensive background working in restaurant settings.

Work History

Annette'sWestgateCafe- Lead Line Cook

Salem, Oregon

01/2011 - 01/2019

CollaboratedwithPIC in the production or modification of menus and selections.

Arranged for kitchen equipment maintenance and repair when needed.

Generated employee schedules, work assignments and determined appropriate compensation rates.

Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

Ensured personnel safety, kitchen sanitation and proper food handling or storage.

Verified compliance in preparation of menu items and customer special requests.

Createdrecipesandpreparedadvanceddishes.

Planned promotional menu additions based on seasonal pricing and product availability.

Monitored linework processes to ensure consistency in quality, quantity, and presentation.

Worked with other cooks to create creative and diverse menu options.

Forecasted supply needs and estimated costs.

************@*****.***

503-***-****

835 Piedmont AveNW, Salem, Oregon

97304

Skills

Menu expertise

Quick learner

Depthperception

Calminhecticsurroundings

Bar terminology

Store management

Customer-focused

Concentration

Up-selling techniques

Born leader but can take instruction

Customer service oriented

Excellent judgment

Up-selling capability

Signature dish creation

Strong communication skills

Strong work ethic

Contractnegotiations

Fusion Cuisineknowledge

Team leadership

Integrity

Highenergy

Promotional understanding

Multitasking

Slicing meats and cheeses

Forecasting and planning

Attentiontodetail

Sales expertise

Efficient precision

Problem-solving

Management

Employee training

Time management

Courteous, professional demeanor

Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.

Developed sales and profit marginplans, maintained margins and determined turnover objectives.

8 years stocking experience.

Set performance expectations and provided honest feedback.

Maintain clean, neat and properly stocked check stand area.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Listened to, understood and clarified guest concerns and issues. Brix Grill - Prep Cook / Dishwasher

Flagstaff, AZ

01/2009 - 01/2010

Restocked inventory and ingredient items as needed.

Cookedallmenuitemsaccording to specified instructions.

Practiced proper safety and sanitation standards.

Supported waitstaff and other teammembersincompletingtasks.

Suggested actionable improvements to streamline training procedures.

Managed opening and closing shift kitchen tasks.

Cleanedandorganized kitchen areas.

Prepared ingredients for menu items.

Distributed food to wait staff in a timely manner.

Identified inefficiencies leading to improved productivity.

Trained and assisted new kitchen staff members.

Contributedtoaconsistentcustomer satisfaction rating through quality and timely service.

Proofed dough and baked breads, cookies and other bakery products.

Set up advertising signs and displays on shelves, counters and tables.

Upheld highest standard for cleanliness of glass and silverware.

Prepared, cut, weighed and wrapped deli meats and cheeses. Flagstaff Door Company - Foreman CustomWoodwork

Flagstaff, AZ

01/2003 - 01/2010

Kept accurate records of all details related to the job, including materials used, employee timesheets, client issues and accident reports.

Coordinatedthemovementofmaterialsandequipmenttojobsites, ensuring that everything was ready prior to project start.

Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.

Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on the job.

Maintained positive relationships with all customers.

Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.

Provided accurate measurements and estimates for all projects.

Reviewed plans from architects and consulted with clients to gaina

Hospitality expertise

Weights and measures

Adaptability

Product stocking

Upselling techniques

Managing changing priorities

Service industry background

Dexterity

Employee training and development

Critical thinking

Friendly demeanor

Equipment maintenance

Inventory control

Merchandising and displays

Presentation skills

Outgoing and energetic

Decision-making

Guest relations

Food allergy knowledge

Effective trainer

Quick problem solver

Ordering and invoicing

Fine-dining expertise

Education

1999

Flagstaff High School

Flagstaff, AZ

GED

Certifications

SafeServ certification: Food Handling

deep understanding of project plan and objectives.

Consistentlyassumedadditional responsibilities and worked extended hours to meet project deadlines.

Used hand tools to changeworn cutting tools.

Completedtear-down of existing structures and prepared for new construction.

Accurately estimated time and materials costs for projects.

Read work orders to prepare for machine setup.

Installed, aligned, and balanced new equipment.

Packed one line efficiently and accurately in accordance with guidelines and schematics.

Performed daily department Layered Process Audits to ensure proactive control over the automobile manufacturing process.

Supported technicians in equipment maintenance and repair.

Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.

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