Poet Customer Care
Resume:
HARRUNA
LANSAH
LAWRENCE
Contact
Address:
Waterson Block B 81
TAMALE
NT-0102-7290
MOGLI -STREET
Phone:
Facebook:
fb.com/harrunalansah.com
LinkedIn:
https://www.linkedin.com/m
wlite/in/harruna-lansah-
67ab6534
Email:
*************@*****.***
Certifications
Certificate of Participation
in Capacity Building
Conference 2021
Certificate of National
Service 2021
Certificate of Participation
in Black History Month
Poetry Slam 2020
Executive Certificate as
PRO – DASA UG 2018
Certificate of Honor as
General Secretary- NCCE
TSHS 2015
Summary
Impact driven individual with more than three (3) years working as Executive Director of youth development and advocacy organization. Experienced in capacity building and media communication. Talented sales manager with excellent marketing and customer service skills. Author and content creator with over seven (7) years experience in brand development, video production, blogging, and screenplay. Performance poet and event organizer. Strengths in leadership, interpersonal relations, communication, organizational skills, research, brand development backed by training in sales and marketing skills. Skill Highlights
Project Management
Leadership
Communication
Public Relations
Organizational Skills
Research and Writing
Interpersonal Relations
ICT Competency
Experience
Executive Director - 07/2019 to Present
Movement for Youth Development, Tamale.
Direct development, evaluation and revision of annual projects.
Recruit, train and supervise roles and performance of membership and staff.
Engage community leaders, groups and organizations, media and development partners regarding youth capacity building. Radio Presenter - 10/2020 to Present
FIILA FM, Tamale.
Found, researched, fact-checked, and wrote scripts food local news
Initiated debates with guests on diverse topics, increasing reach and interest among public.
Delivered exceptional programming for audience by researching and picking most relevant topics for discussions.
Interviewed show guest and moderate discussions
Assistant Filing Clerk - 08/2020 to 08/201
Judicial Service of Ghana, Tamale High Court
Assist in filing court cases and procedures .
Participated in team-building activities to enhance working relations
Record receipts and compile weekly and monthly account of payments.
Education
Bachelor of Arts : Political Science and Study of Religions - 2020
University of Ghana, Ghana.
Achievements
Founded the Movement for Youth Development.
Produce and Host my own radio talk show.
Organized the GungbiliyaYilli Poetry Concert for Peace in November, 2020 in Tamale.
Organized the Conference on Capacity Building for Young Graduates in October, 2021.
Trained two people in radio presenting and
moderation.
Trained as Customer Solutions Executive at Glico Insurance Company.
Create, Maintain, and Grow a visible and far
reaching media brand and presence.
Interests
Reading &Writing
Public Policy
E-sports
Youth advocacy
Video making
Blogging
Social Media
Referees
Mr. Kwadwo Bosiako
Regional Administrator
Judicial Service of Ghana
Hajia Fatima Sulemana
Lecturer
University of Ghana, Legon
Mrs. Akosua Kwartema Boakye
General Manager
Fiila Fm, Tamale
Experience Cont.
Author and Content Creator - 07/2015 to Present
Facebook page, Blog, YouTube Channel
Utilized exceptional writing, editing and proofreading skills to produce engaging content.
Write and edit high-quality content and visually impactful programs for public consumption.
Create and maintain advertisement packages for customers.
Create, maintain, and grow social media visibility and reach. Customer Solutions Executive Trainee- 06/2021 to 07/2021 Glico Life Insurance Company, Tamale.
Trained in excellent customer care.
Identify leads and execute policy sales
Record client complains and deal with them creatively. Languages
English Advanced
Dagbanli Native
Twi Fluent
French Beginner
Kiswahili Beginner
Contact this candidate