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Poet Customer Care

Location:
Accra, Greater Accra, Ghana
Posted:
November 27, 2021

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Resume:

HARRUNA

LANSAH

LAWRENCE

Contact

Address:

Waterson Block B 81

TAMALE

NT-0102-7290

MOGLI -STREET

Phone:

+233*********

Facebook:

fb.com/harrunalansah.com

LinkedIn:

https://www.linkedin.com/m

wlite/in/harruna-lansah-

67ab6534

Email:

adphdp@r.postjobfree.com

Certifications

Certificate of Participation

in Capacity Building

Conference 2021

Certificate of National

Service 2021

Certificate of Participation

in Black History Month

Poetry Slam 2020

Executive Certificate as

PRO – DASA UG 2018

Certificate of Honor as

General Secretary- NCCE

TSHS 2015

Summary

Impact driven individual with more than three (3) years working as Executive Director of youth development and advocacy organization. Experienced in capacity building and media communication. Talented sales manager with excellent marketing and customer service skills. Author and content creator with over seven (7) years experience in brand development, video production, blogging, and screenplay. Performance poet and event organizer. Strengths in leadership, interpersonal relations, communication, organizational skills, research, brand development backed by training in sales and marketing skills. Skill Highlights

Project Management

Leadership

Communication

Public Relations

Organizational Skills

Research and Writing

Interpersonal Relations

ICT Competency

Experience

Executive Director - 07/2019 to Present

Movement for Youth Development, Tamale.

Direct development, evaluation and revision of annual projects.

Recruit, train and supervise roles and performance of membership and staff.

Engage community leaders, groups and organizations, media and development partners regarding youth capacity building. Radio Presenter - 10/2020 to Present

FIILA FM, Tamale.

Found, researched, fact-checked, and wrote scripts food local news

Initiated debates with guests on diverse topics, increasing reach and interest among public.

Delivered exceptional programming for audience by researching and picking most relevant topics for discussions.

Interviewed show guest and moderate discussions

Assistant Filing Clerk - 08/2020 to 08/201

Judicial Service of Ghana, Tamale High Court

Assist in filing court cases and procedures .

Participated in team-building activities to enhance working relations

Record receipts and compile weekly and monthly account of payments.

Education

Bachelor of Arts : Political Science and Study of Religions - 2020

University of Ghana, Ghana.

Achievements

Founded the Movement for Youth Development.

Produce and Host my own radio talk show.

Organized the GungbiliyaYilli Poetry Concert for Peace in November, 2020 in Tamale.

Organized the Conference on Capacity Building for Young Graduates in October, 2021.

Trained two people in radio presenting and

moderation.

Trained as Customer Solutions Executive at Glico Insurance Company.

Create, Maintain, and Grow a visible and far

reaching media brand and presence.

Interests

Reading &Writing

Public Policy

E-sports

Youth advocacy

Video making

Blogging

Social Media

Referees

Mr. Kwadwo Bosiako

Regional Administrator

Judicial Service of Ghana

+233*********

Hajia Fatima Sulemana

Lecturer

University of Ghana, Legon

+233**-***-****

Mrs. Akosua Kwartema Boakye

General Manager

Fiila Fm, Tamale

+233-**-***-****

Experience Cont.

Author and Content Creator - 07/2015 to Present

Facebook page, Blog, YouTube Channel

Utilized exceptional writing, editing and proofreading skills to produce engaging content.

Write and edit high-quality content and visually impactful programs for public consumption.

Create and maintain advertisement packages for customers.

Create, maintain, and grow social media visibility and reach. Customer Solutions Executive Trainee- 06/2021 to 07/2021 Glico Life Insurance Company, Tamale.

Trained in excellent customer care.

Identify leads and execute policy sales

Record client complains and deal with them creatively. Languages

English Advanced

Dagbanli Native

Twi Fluent

French Beginner

Kiswahili Beginner



Contact this candidate