Administrative Assistant Front Desk

Brenda (Bre’) De Jesus

Mulberry, FL. ***** 863-***-****

**********@*****.*** https://www.linkedin.com/in/bre-dejesus- b5aa2513 ADMINISTRATIVE ASSISTANT

RECEPTIONIST

As an office professional known for my organizational skills and I have ease at learning new objectives to grow in my career. I easily fit into new situations and I’m very techy. I’m proficient working on Outlook, Microsoft, Excel applications and many other skill sets. I can type over 60/wpm, take minutes, letters, distribution, shipping and receiving mail, FedEx, UPS etc. I’m very friendly and you can hear me smile on the phone. I’m a Christian and have strong work ethics. I enjoy working and enhancing where I am employed. I’m looking for my forever workplace. SPECIAL SKILLS:

• Accounts Receivable/Posting - 10 key – Credit Cards payments

• Arranged Travel- Flights/Hotels/Car Rentals *OVER 8 YEARS

• CRM – Oracle & Mastermind

• Internet Proficiency

• Reception/Multi Phone line

• Retail and Phone Sales

• Microsoft Word-Excel-Adobe-SharePoint-PowerPoint-Publisher- Newsletter design

• Front Page -Web Design-Social Media updates

• Data Entry-Data Base

• Outlook - E-Mail/Calendar/Board Room

• Purchasing and Receiving - Ariba

• Supervised 1-3 volunteers at a time, Coordinator.

• Marketing- Event Management

• FedEx/UPS/Mail Management

• Fax Machine/Copy Machine

• Hub Spot/Wave

• Photographer (Portrait photographer 80’s & 90’s) - sales of photos. PROFESSIONAL EXPERIENCE:

Freelance Formulations – Bartow, Florida 33830

Account Manager 8-2021 to 10-2021

Sold Formulations of chemical-based products to clients on the phone or Google Meet. We would reverse engineer their products in our Laboratory. We would manufacture the products like hair products, shampoo, conditioner, make-up, detergent, and many other things. Occasionally, I would take care of a client after hours or on the weekend. Most duties be completed within normal business hours Monday - Friday. This was all phone work and used the Hub Spot and Wave applications. This was a temporary position.

ADT Commercial Security System - Lakeland, FL. 33811 Front Desk Receptionist and Install/Service Coordinator 2017 to 2021 Scheduled SunBelt lifts and Hotel rooms for camera installers weekly. Techs worked at Publix stores installing/servicing cameras. Arranged travel online for senior management and used the Hotels.com app and Expedia for flights and cars. Took care of the front desk, helped with walk ins at the office, vendors and multi lines phones. Created monthly newsletter, wrote updates, and took photos and collected articles from supervisors and compiled it all and organized into a newsletter. Emailed to all employees and printed for distribution. Worked with the AR Team calling or emailing customers that where extremely behind in paying invoices. Created PO's for our invoices. Ordered office supplies and stocked items and oversaw the cleaning people. Typed letters took care of mail distributing, made copies for supervisors and HR. Helped the IT group and HR with certain tasks.

Center for Foot and Ankle Care - Fairfax, VA 22301 Front Desk Receptionist 2014 to 2017

Scheduled Appointments for patients/ Co-pays-Collections on late payments. Multi Line Phone System, Customer Service, Correspondence, Faxing, ATHENA System, Checking patients in and out- Data Entry, and Insurance Verification on websites and phone.

Kaiser, Scherer & Schlegel, PPLC - Mclean, VA 22202

(Temporary assignment) CPA Firm, Individual. Taxes and Corp. Tax Administrative Assistant 2014 to 2014

Assembled and mailed tax documents.

Multi Line Phone System- Reception/Operator

Available to 20 Employee’s, CPA’s time input Database Mail Management /Distributor/FedEx/Couriers

Compiled Letters for partners.

Bank deposits

Organized Files, documents in offsite and local storage for records retention of customers, copying, faxing, and scanning for uploading to cloud. Endocrine and Diabetes Center – Vienna, VA 22180

Receptionist/Administrative Assistant 2012 to 2013 Front Desk Reception -Appointments for patients/ Co-pays-Collections Multi Line Phone System,

Correspondence, Customer Service

Checking patients in and out/ Data Entry

Insurance Verification

Manage FEDEX and USPS accounts/Mail distribution.

Tri- County Human Services, Inc. (TCHS) - Lakeland, FL. 33801 Administrative Assistant 2007 to 2012

Administration Office of a Non-Profit company that has outpatient and residential facilities to help those with Drug/Alcohol and Mental Health issues in 3 Florida Counties. Assistant to Director of Compliance and Facilities. Arranged travel online for senior management and Expedia for flights and cars. Coordinated and scheduled in-service seminars monthly with community trainers. Tracked training for 200+ TCHS employees.

Fund Raising, Marketing Assistant, FedEx/UPS/Mail Management Fire/Safety and Maintenance reporting

Policies/Archiving/Database Management, Flyers- graphic arts- designer Tri-County Website updated (with Front Page program) Travel Coordination, Minutes – Letters, Supervised Community Worker

ADDITONAL RELATED EXPERIENCE:

*I have always booked travel and managed the household for my family since the early 80’s. I even coordinated my son flying from KY to PR, my daughter flew from FL to PR and myself from DC to PR and all met up with in 1 hour at the airport to travel to the Hotel together for a 50th Wedding Anniversary party in 2012. It all worked out perfectly. Nice reunion also. Watson Clinic LLP, Lakeland, FL.

Receptionist-Patient Services Specialist – 2001 to 2007 Appointments for patients in multiple doctors’ offices Largest Doctor’s Offices in the S. East Checking patients in and out

Customer Service

Insurance Verification

Co-pay Collections

IDX & VISOR programs

Data Entry

Renaissance Progressive School, Lakeland, FL.

Administrative Assistant to School Director 1999 to 2001 Took care of the front office in the school when it was open. Reorganized all the students Cumm folders to be sure all their Immunizations were completed and records up to date. Phones in the office, ordered office supplies and stocked items, made copies for teachers, and sometimes helped with children’s activities. School closed. Spinnaker Resorts Call Center, Douglasville, GA

Spinnaker Resorts Phone *Sales*

Warm calls put through and sold 3 nights/2 days vacations at the time share locations. Collected credit card sales $99 on the phone. Call center.

Photographer/Sales

80s and 90s - Glamor Shots, Olan Mills, Baby Photographer, Senior Portrait Photographer EDUCATION:

1980 Monroe Woodbury Sr. High, Central Valley, NY

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