Customer Service Office Manager
Resume:
Donna Guidry
Former Business Owner/Operator
Crowley, LA 70526
***************@*****.***
Experienced Entrepreneur offering outstanding presentation, communication and team management skills. Results-oriented
leader with history of a successful business. Self motivated with excellent organizational skills. Skilled in customer relations,
financial management. Administrative & Business Operations. Experienced in inside and outside sales. Owned and operated 2 successful businesses for over 32 years. Authorized to work in the US for any employer
Work Experience
Beauty Consultant
FARMASI - Miami, FL
October 2020 to Present
Sale various products offered by company. Commission base pay. Discounts on products. Work with individuals wanting to become a Beauty Consultant. Retired
February 2018 to October 2020
Retired for 2 years. Had double knee replacement surgery. Owner/Operator
M. C. FORKLIFT SERVICES, INC - Houma, LA
October 1991 to January 2018
Owned and operated this business for 32 years. Recently bought out by partner. Relocated to Lafayette, La. area.
Duties included day to day operations. Managed employees. Bookkeeping. Payroll processing and Human resources.
Customer relations including establishing finance applications to purchase heavy equipment. Accounts payable and accounts receivable. Collections. Sales and rentals of equipment. Inside and outside sales. Owner
WHISPER WELLNESS CENTER - Houma, LA
May 2012 to April 2017
Sold business due to living out of the town where business is located. Duties include: Perform all bookkeeping. Payroll processing. Evaluate employee performance. Accounts payable. Accounts
receivable. Marketing and advertising. Inside and outside sales. Operated by manager and other staff.
Education
HIGH SCHOOL DIPLOMA
Franklin High School - Franklin, LA
1981
Skills
• account management (10+ years)
• Customer relations (10+ years)
• operations. (10+ years)
• outside sales. (10+ years)
• Receptionist (10+ years)
• Office manager experience
• Weight loss
• Retail sales
• Social media management
• Market Research
• Customer Relationship Management
• Management
• Business Development
• Leadership
• Customer service
• Marketing
• Project management
• Bookkeeping
• QuickBooks
Additional Information
SKILL HIGHLIGHTS
Business operations and organization Customer-oriented Client account management
Small business development
Self-motivated
Project management
Market research and analysis Leadership/communication skills Skilled in inside sales and outside sales
Skilled in building customer relations
CORE ACCOMPLISHMENTS
Successfully operated and managed own businesses for the past 32 years. Serviced large establishments and maintained
excellent long term customer service relations.
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