Customer Service Rep
Resume:
Christiana
Harrell
.
**** ***** ***** *******, ** Tx 78218
*******************@*****.***
Objective
Hard-working, reliable college student seeking position where I can maintain customer satisfaction and improve customer experience through my wonderful customer service experience, product knowledge, and problem-solving skills.
Skills
●Time Management
●Integrity
●Money Management
●Customer Service
●Quick Learner
●Self-Motivated
Education
A.S. Pre-Nursing St. Philip’s College
2019 - current
Currently working on pre-nursing degree.
High School Diploma Comal Academy
2018
Graduated early from high school.
Experience
Customer service rep Alorica
July 2020 - Current
● Assist clients with updating their account information and sending out replacement cards when needed.
●Assist cardholders with getting their money back in fraudulent situations.
●I de-escalate calls in a professional, respectful, manner and I love to embrace my great customer service in every call.
Server Spaghetti Warehouse
August 2019 - March 2020
·Assisted with food preparation while maintaining the restaurant clean and sanitized.
·Handled money transactions at register for paying customers.
·Provided excellent customer service while taking orders for customers and making sure that all food is served properly to ensure customer satisfaction.
Home Health Provider San Juan Primary Home Care
February 2019 – August 2019
·Completed light housework for elderly clients, including laundry and grocery shopping.
·Provided hygiene care (assisting with bathing, dressing, grooming, and guiding them to the restroom) when needed to avoid any falls or accidents.
·Transported client to and from doctor’s appointments and other scheduled destinations.
Cashier Blimpie’s
February 2017 – February 2018
·Prepared and served cold-cut sandwiches while providing exceptional customer service to all customers.
·Washed and sanitized all utensils and machines used to leave ready for next day use.
·Handled commercial restaurant machinery (deli meat slicer, etc.) and trained others to use properly and safely.
Contact this candidate