Angela Noble

Alamosa, CO *****

adphbp@r.postjobfree.com

+1-940-***-****

Motivated professional offering Associates Degree in Businesses Administrative and Management. Organized administrative that’s work with hands-on experience supporting businesses areas such as accounting, database management and human resource. Excellent team player with exceptional customer service, strong communicator between co-workers and customer services face- face over the phone, decision making and time management abilities. Detail oriented Focus on streaming internal processes and task.

Authorized to work in the US for any employer

Work Experience

Financial Service Representative (FSR)

1st Southwest Bank - Alamosa, CO

August 2021 to Present

• Improved efficiency and accuracy by developing and implementing intuitive system for debit cards.

• Established new accounts and created memberships, resulting in increased loans and earnings for the bank.

• Balanced daily cash deposits and vault inventory with zero error rate.

• Helped customers open and close accounts, apply for loans and make sound financial decisions.

• Examined checks for identification and endorsement.

• Increased annual revenue by 100% by creating effective strategies to expand existing customer services.

• Balanced daily cash drawers and vaults totaling an averages depending on bank limit.

• Maintained records of accounts

• Processed 89 transactions per day and handled money transfers, deposits, withdrawals. Manager

Approved Cash Advance - Lake Charles, LA

December 2019 to August 2020

• Directed team responsible for performing consumer lending compliance monitoring and risk assessments.

• Oversaw the loan process from origination through closing to ensure every client received exemplary service.

• Provided recommendations after completing loan analysis for prospects.

• Performed daily maintenance of loan applicant database.

• Recognized by management for providing exceptional customer service.

• Collaborated with others to discuss new payday and title loan opportunities.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Handled all delegated tasks, including collecting and reposes. Teller

Midsouth Bancorp Inc - Lake Charles, LA

July 2019 to September 2019

• Improved efficiency and accuracy by developing and implementing intuitive system for debit cards.

• Established new accounts and created memberships, resulting in increased loans and earnings for the bank.

• Balanced daily cash deposits and vault inventory with zero error rate.

• Helped customers open and close accounts, apply for loans and make sound financial decisions.

• Handled daily scheduling for team of 12 employees, properly staffing all shifts.

• Examined checks for identification and endorsement.

• Served approximately 200 customers each shift, remaining composed and professional even in high- stress situations.

• Managed opening and closing times for main branch. Assistant Front Office Manager

Brookshire's Food & Pharmacy - Bridgeport, TX

January 2011 to July 2018

• Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and information to relevant to office and management.

• Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.

• Oversaw employee recruiting, hiring, performance management and discipline.

• Improved customer service by setting expectations and coaching employees on proper service etiquette. Interviewed, hired and trained new employees.

• Supported office needs including taking messages, scanning documents and routing business correspondence.

• Handled complaints, settled disputes and resolved customer conflicts. Receptionist

Wise Health System - Decatur, TX

February 2012 to November 2014

• Collected and processed copays, cash and payments

• Answered the phone for a Office of over 4 employees

• Greeted patients as they entered

• Checked in patients

• Made calls to Patient and different Doctors

• Addressed queries

• front office, medical office and Back office

• Made appointments for patients

• Verified insurance and copayments

• Entered patient insurance information into the database

• Documented financial data

• Faxed, copied, and scanned documents

• Sent prescriptions to the appropriate department

• Tracked medical histories, medical forms and mail

• Kept up-to-date records on Patients

Supervise teller

Azle State Bank - Azle, TX

March 2003 to December 2011

• Implemented several strategies that successfully increased sales and improved customer retention rates.

• Excelled and advanced managerial competencies and key strengths with the Institute of Certified

• Professional Managers (ICPM) training program to achieve the Certified Manager.

• Consistently achieved a 100% teller balancing average.

• Increased annual revenue by 100% by creating effective strategies to expand existing customer services.

• Balanced daily cash drawers and vaults totaling an averages depending on bank limit.

• Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.

• Check all CTR and SAR reports daily to insure that they where done on time. Education

Associate in Business Administration And Management TCC - Fort Worth, TX

Skills

• Customer service

• Assistant manager experience

• Relationship Management

• Customer Relationship Management

• Performance Management

• CRM Software

• Microsoft Office

• Sales

• English

• Cash handling

• Administrative Experience

• Business Development

• Salesforce

• Interviewing

• Change Management

• Microsoft Excel

• Microsoft Outlook

• Inventory control

• Management

• Merchandising

• Bookkeeping

• Management

• Employment & labor law

• Management

• Medical Office Experience

• Employee Orientation

• Recruiting

• Loss Prevention

• Management

• Leadership

• Financial services

• Office Management

• Account Management

• Sales Management

• Quality Assurance

• Microsoft Word

• Banking

• Time management

• Data entry

• Office manager experience

• Bank Secrecy Act

• Pricing

• Strategic Planning

• Operations Management

• Computer Networking

• Human Resources

• Allscripts

• eClinicalWorks

Languages

• English - Expert

Assessments

Customer focus & orientation — Highly Proficient

March 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Dedicated employee know for great customer service, with outgoing personality, reliable, flexible, motivational person willing to learn and grow with your company.

Contact this candidate