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Office Assistant Data Entry

Birmingham, AL, 35203
November 27, 2021

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Professional Summary


Work History


Birmingham, AL 35201 (H) 205-***-**** (C) 205-***-**** Aug 2021

Birmingham, AL

Associate of Applied Science: Medical Support Specialist Jefferson State Community College

May 1992

Birmingham, AL

High School Diploma

Huffman High School

High performing Administrative/Customer Service Specialist with a heightened thought scope for approaching and delivering high-impact outcomes. Exceptional leadership skills with specialized training in strategic planning, leadership development and public engagement strategies. Strong background in developing successful collaborations with the ability to mange multiple projects in a fast-paced, some unpredictable, environment with shifting priorities.

Proficient in oral and written communication

Medical terminology

Ability to use active listening skills and use sound judgement to problem solve

Inherent ability to manage all type of

personalities and diffuse stressful situations

Superior leadership skills proven in successful

project completion and research documentation

Team oriented; consistently recognized for ability to establish and maintain solid relationships

Strong interpersonal, organizational, and

analytical skills

Handled, organized confidential data, data entry,

and data verification

Detail-Oriented with the ability to adapt to

changes in the work environment

Proficient in use of MS Word, Excel, PowerPoint,

Outlook and other industry related software


Aug 2020 - Current

Birmingham, AL

L-19 Receptionist and Customer Service Specialist

Jefferson State Community College

Promote positive campus/community relations for Enrollment Services and college Assist students, faculty, and community members with information and materials at the Enrollment Services front desk

Respond to inquiries regarding admissions and records processes Assist students in completing the Admissions and registration process Sort and distribute completed forms to unit personnel Answer multi-line phones and direct callers to appropriate office Provide general academic advising assistance for students Perform data entry and scan college records and documents electronically Perform other related job duties as assigned

Jul 2019 - Jul 2020

Birmingham, AL

Enrollment Services Specialist/VISTA Volunteer

Jefferson State Community College

Career Coach/Career Center

Recruiting methods to recruit top-performing Jefferson State students for open positions to include social media, job boards, industry specific sites, colleges/universities, cold calling, and other advanced methods Managed communication with candidates, including interview preparation, process overview, setting expectation, post-offer discussions, closing, and offer letter review Determined and implemented improvement process for recruiting and sourcing strategies Developed and maintain network of contacts to help identify and source qualified candidates Student Support and Retention

Communicate with students through email and phone about their graduation statutes Retrieved data about the number of enrolled students Assisted with project planning and execution of research Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity Dec 2016 - Jan 2020

Birmingham, AL

Tax Preparer/Seasonal Worker

Jackson Hewitt

Interview clients for information on taxable income and deductible expenses and allowances Use all appropriate adjustments, deduction, and credits to keep client's taxes to a minimum Prepare or assist in preparing simple to complex tax returns for individuals or small businesses Check data input or verify totals on forms prepared by others to detect errors Calculate form preparation fees according to return complexity and processing time required Review financial records such as income statements and documentation of expenditures Jun 2019 - Dec 2019

Birmingham, AL

Department Manager


Provided quality customer service

Performed opening and closing duties for the department to ensure a clean and orderly environment Motivated associates to consistently deliver effective selling behaviors through coaching and recognition Applied performance data to evaluate and improve operations, target current business conditions and forecast needs

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings

Property Manager Aug 2017 - Jan 2018


Providian Real Estate Management Birmingham, AL

Managed and oversaw operations, maintenance, and administration of residential properties Directed collection of monthly assessments and rental fees Determined and certified the eligibility of prospective tenants, following government regulations Met with prospective tenants to show properties and explained terms of occupancy Maintained records of rental activity, special permits issued, or maintenance and operating costs Medical Office Assistant Certification, Jefferson State Community College, August 2021 Notary Public for State at Large, State of Alabama 02/2016 - 02/2024 Cosmetology Manager License, State of Alabama Current

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