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Call center agent at Uba

Location:
Lagos, Nigeria
Salary:
80,000
Posted:
November 30, 2021

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Resume:

Atose, Promise Odiri **, Jimoh Balogun Street,

Abule-eko, Ijede, Ikorodu,

Lagos.

(+234) 905-***-****

adph5w@r.postjobfree.com

PERSONAL Date of Birth: 5th August 1994

State of Origin: Delta

Place of Birth: Lagos

Nationality: Nigerian

Sex: Female

Marital Status: Single

CAREER OBJECTIVE A hardline goal getter, committed to making a positive impact in field of practice through hard work and productive communication amongst colleagues and contemporaries in the working environment.

EDUCATION University of Benin, Benin City, Edo State B.Ed. in Business Education

2nd Class Honors (Lower Division)

2012 - 2017

Lagos State Model College, Igbokuta, Ikorodu

Senior Secondary Certificate Examination

2006 – 2011

Highlead International Nursery and Primary School, Ikorodu, Lagos Primary School Leaving Certificate

1999 – 2005

EMPLOYMENT OPay Ng, Lagos State

2019 – 2020

OFood (Business Development Officer)

• Customer engagement, acquisition and retention

• Engage people and teach them how the Opay apps works

• Assist users to download the app on their smart phones

• Guide merchants with orders and timely delivery

• Researching new business opportunities and finding prospective merchants

• Nurturing and expanding business with existing merchants and customers

• Responding to client queries and creating adequate resolution. First City Monument Bank Plc, Benin City, Edo State 2016 – 2017

Industrial Training (Bulk Teller)

• Receive and count working cash at beginning of shift

• Identify customers, validate and cash checks

• Accept cash and checks for deposit and check accuracy of deposit slip

• Process cash withdrawals

• Balance cash and checks in cash drawer at the end of shift

• Perform specialized tasks such as preparing cashiers checks and exchanging foreign currency

• Record all transactions promptly, accurately and in compliance with the banks procedure.

Greater Tomorrow Secondary School, Benin City, Edo State. June 2015

Business Studies Teacher (Junior School)

• Taught students using a systemic plan of lectures and discussions

• Assigned and corrected students home works

National Youth Service Corps

July 2018 - June 2019

Business Studies Teacher

Rivulet Academy – Ogoja, Cross River State

• Taught students using a systemic plan of lectures and discussions

• Assigned and corrected students home works

• Prepared, administered and corrected students test

• Participated in staff meetings, sports and other extra curricula activities with students.

Project/Research Work

An appraisal of innovative strategies to reduce examination malpractice in Secondary schools in Edo State.

SKILLS Language - Fluent in Yoruba and English Language. Computer Skills - Microsoft Office 365 such as Microsoft Word, Excel, PowerPoint Presentation, Outlook, as well as Skype for Business. Competencies

• Strong numerical ability

• Good listening and communication skills

• Customer service orientation

• Accuracy and attention to detail

• Time management

• Problem solving

• Honesty and integrity

• Teamwork

• Stress tolerance

Personal Interests –

• Reading

• Travelling

Others –

• Basic understanding of work ethics

• Filing and Data Archiving

REFEREES

Mr. Olowolowo Johnson,

Electrica Engineer

Egbin Thermal Station, Ikorodu,

Lagos.

081********

Mr. Onanuga Adeleye

V.I.O

Ministry of Transportation,

Alausa Ikeja, Lagos, State.

080********



Contact this candidate