Call center agent at Uba
Resume:
Atose, Promise Odiri **, Jimoh Balogun Street,
Abule-eko, Ijede, Ikorodu,
Lagos.
(+234) 905-***-****
*************@*****.***
PERSONAL Date of Birth: 5th August 1994
State of Origin: Delta
Place of Birth: Lagos
Nationality: Nigerian
Sex: Female
Marital Status: Single
CAREER OBJECTIVE A hardline goal getter, committed to making a positive impact in field of practice through hard work and productive communication amongst colleagues and contemporaries in the working environment.
EDUCATION University of Benin, Benin City, Edo State B.Ed. in Business Education
2nd Class Honors (Lower Division)
2012 - 2017
Lagos State Model College, Igbokuta, Ikorodu
Senior Secondary Certificate Examination
2006 – 2011
Highlead International Nursery and Primary School, Ikorodu, Lagos Primary School Leaving Certificate
1999 – 2005
EMPLOYMENT OPay Ng, Lagos State
2019 – 2020
OFood (Business Development Officer)
• Customer engagement, acquisition and retention
• Engage people and teach them how the Opay apps works
• Assist users to download the app on their smart phones
• Guide merchants with orders and timely delivery
• Researching new business opportunities and finding prospective merchants
• Nurturing and expanding business with existing merchants and customers
• Responding to client queries and creating adequate resolution. First City Monument Bank Plc, Benin City, Edo State 2016 – 2017
Industrial Training (Bulk Teller)
• Receive and count working cash at beginning of shift
• Identify customers, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Balance cash and checks in cash drawer at the end of shift
• Perform specialized tasks such as preparing cashiers checks and exchanging foreign currency
• Record all transactions promptly, accurately and in compliance with the banks procedure.
Greater Tomorrow Secondary School, Benin City, Edo State. June 2015
Business Studies Teacher (Junior School)
• Taught students using a systemic plan of lectures and discussions
• Assigned and corrected students home works
National Youth Service Corps
July 2018 - June 2019
Business Studies Teacher
Rivulet Academy – Ogoja, Cross River State
• Taught students using a systemic plan of lectures and discussions
• Assigned and corrected students home works
• Prepared, administered and corrected students test
• Participated in staff meetings, sports and other extra curricula activities with students.
Project/Research Work
An appraisal of innovative strategies to reduce examination malpractice in Secondary schools in Edo State.
SKILLS Language - Fluent in Yoruba and English Language. Computer Skills - Microsoft Office 365 such as Microsoft Word, Excel, PowerPoint Presentation, Outlook, as well as Skype for Business. Competencies
• Strong numerical ability
• Good listening and communication skills
• Customer service orientation
• Accuracy and attention to detail
• Time management
• Problem solving
• Honesty and integrity
• Teamwork
• Stress tolerance
Personal Interests –
• Reading
• Travelling
Others –
• Basic understanding of work ethics
• Filing and Data Archiving
REFEREES
Mr. Olowolowo Johnson,
Electrica Engineer
Egbin Thermal Station, Ikorodu,
Lagos.
Mr. Onanuga Adeleye
V.I.O
Ministry of Transportation,
Alausa Ikeja, Lagos, State.
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