Administrative Assistant Data Entry

Maureen Nelson

Fremont, Nebraska, United States

***************@*****.*** 402-***-****

linkedin.com/in/maureen-nelson-580480144

Summary

Experienced Administrative Assistant with a demonstrated history of working in the insurance industry. I also have an extensive backround in customer service. I plan to go back to school soon to obtain an associates degree in human services. I hope to work as a victims advocate or something geared towards that in the future. Skilled in Leadership, Customer Service, Data Entry, Microsoft Office, and Research. Strong administrative professional graduated from Fremont High School.

Experience

Administrative Assistant

Mutual of Omaha

Oct 2017 - Present (3 years 11 months +)

• Assist analysts in medical records retrieval by contacting medical facilities and performing follow-up contact on records requests.

• Obtain and ship records requests for analysts through fax, email, and mail.

• Thorough knowledge in HIPAA and confidentiality law.

• Carefully document information pertaining to correspondence between client organizations and analysts.

• Created the current training documentation and train new associates on job performance and navigation of relevant applications.

Administrative Assistant

Mutual of Omaha

Oct 2017 - Oct 2017 (1 month)

Medical Records Retrieval Representative

Remedy Intelligent Staffing

Jan 2016 - Oct 2017 (1 year 10 months)

• Assist analysts in medical records retrieval by contacting medical facilities and performing follow-up contact on records requests.

• Obtain and ship records requests for analysts through fax, email, and mail.

• Thorough knowledge in HIPAA and confidentiality law.

• Carefully document information pertaining to correspondence between client organizations and analysts.

• Created the current training documentation and train new associates on job performance and navigation of relevant applications.

Medical Records Retrieval Representative

Remedy Intelligent Staffing

Maureen Nelson - page 1

Nov 2014 - Jan 2016 (1 year 3 months)

• Perform medical records retrieval by contacting medical facilities and performing follow-up contact for records requests on behalf of life insurance companies.

• Contact life insurance applicants to obtain physician information and medical history.

• Carefully document information pertaining to correspondence between client organizations and analysts.

• Responsible for the payment of fees associated with record transfers. Education

Fremont High School

Regular/General High School/Secondary Diploma Program 1998 - 2002

Licenses & Certifications

15 Secrets Successful People Know about Time Management (getAbstract Summary) - LinkedIn

Skills

Microsoft Office • Customer Service • Leadership • Research • Data Entry • Time Management Maureen Nelson - page 2

Contact this candidate