Medical Assistant Care Coordinator

Cynthia Gruver

**** ******* *** ***** *****, MO. 63125 314-***-**** ************@*****.***

Summary

Highly motivated Certified Clinical Medical Assistant with over 9 years of experience in; injections, blood pressures, EKGs, AAA scans, PFT’s, Home Sleep Testing, basic lab testing such as rectal and urine testing, scheduling appointments, coding, billing, updating electronic records, insurance verifications and approvals for testing, insurance referrals, insurance prior authorizations for medications, medication refills, and also assisting oncologists with tasks during clinic. Currently working as a Medical Assistant in Oncology. Skills

• Dependable

• Time management

• Detail-oriented

• Medical Terminology

• Charting and record keeping

• Quick learner

• 65 WPM

• 5 touch calculator

• Microsoft Word, Excel, and PowerPoint

• Electronic medical records systems; EPIC, NextGen, Power Web, AdvancedMD, eClinicalWorks, ProPM, Allscripts, Clinical Desktop, and also Athena. Experience

Washington University – Medical Oncology, Registered Medical Assistant III 01/2018 – current

• Checking nurse’s voicemails and taking down messages

• Triaging the phone calls and returning calls as directed by physician and nurse

• Refilling medications

• Medication Prior Authorizations

• Scheduling labs, scans, biopsies, and also clinic appointments

• Placing orders in the chart for lab tests, scans, biopsies, physician referrals, medical changes, as well as adding/changing a diagnosis.

• Delivering good and also on occasion bad news to a patient on scan results and biopsy results.

• Send out referrals, orders, results, and also testing requests to outside facilities.

• Filling out basic paperwork for patients such as, FMLA, Disability, Life Insurance, and also License plates/disability plates.

• Helping out during clinic, making sure all orders are in for pt’s, medications refilled, new medications ordered, answering calls coming in, and making sure the clinic runs smoothly.

Clayton Sleep Institute, Patient Care Coordinator

09/2015 – 12/2017

• Checking patients in and also out.

• Answer the phones, triage calls

• Take both in office and over the phone payments

• Schedule all in lab and at home sleep studies

• Schedule all sleep consults for 3 offices

• Help organize patients for research studies

• Schedule CPAP/APAP set ups

• Figure out payments/costs based on insurance and benefits per patient, per study

• Organize and give out CPAP/APAP supplies

• Billing and Coding for end of day practices

Telegraph Road Family Medicine, Medical Assistant

09/2015-09/2015

• Checking in patients

• Answer the phones/triage calls

• Scheduling appointments

• Create new patient electronic charts/prep charts for the day

• Take vital signs (height, weight, blood pressure, respirations, and pulse rate)

• Clean, stock, and prepare exam rooms

• Go over patients medication lists with the patient, make any corrections and order refills as needed

• Injections, spirometry, ear lavage, EKG, A dip stick testing, hemoglobin A1c testing, eye exams, and Stool Occult testing

• Suture/staple removal

• Order blood testing, mammograms, colonoscopies, and other testing related to patients age/gender

• Assist with procedures such as pap smears, removal of sign lesions, and other procedures

• Precertifications and preauthorizations

• Sterilization of medical equipment used for procedures

• Call and inform patients of test results

South Saint Louis Medical Associates, Medical Assistant 01/2013 – 02/2014

• Answer phones

• Schedule/reschedule appointments

• Check patients in and also out

• Precertifications/outgoing referrals

• Refills

• Return calls after being triaged

• File charts

• Scan charts into the EHR system

• AAA scans, PFTs. EKGs, injections, Stool Occult testing, Urine testing

• Suture and staple removal

• Assist with knee injections

• Assist with removal of skin lesions

• Take vital signs (height, weight, blood pressure, respirations, and pulse rate) Heart Specialty Associates, Clerical float/medical Records 11/2011-1/2013

• Answer multi line phone system/direct calls

• Schedule/reschedule patients

• Create new patient charts

• Take orders for tests

• Fax out all records requests, tests, OV notes, ETC.

• Check medical records for mistakes and inform the physician in order for the notes to be corrected

• Task out refills, OV notes, clearance letter, labs, etc. to the physicians and team they belong to

• Read patient test results, scans/labs, have the ability to know if they are critical results and make sure they are addressed properly

• Page doctors and nurses via computer

Education

Saint Louis Community College – Certification/Registration for Medical Assisting 11/2017 – 04/2018

Sanford Brown – Fenton, Associates degree – Medical Assisting 02/2008 - 03/2011

Certifications

All certifications are current and up to date

• Basic life support

• CPR

• Certification for Medical Assistant through NHA for Certified Clinical Medical Assisting References are available upon request

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