Customer Service
Resume:
Aide Perez
**** ******* **** *** ***, Bonita springs, FL, 34135
***********@*****.***
Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
Expertise in emergency response and ongoing conditions monitoring. Positive attitude
Caring, professional and campassion to other.
Budgeting and finance
Food preparation
Budgets
Childcare experience
Supervision
MS Office
First Aid/CPR
Conflict resolution
Problem resolution
Self-motivated
Customer service
Appointment setting
Relationship development
Early Childhood Education - Some college (No degree) Tallahassee Community College - Tallahassee, FL
Professional Summary
Skills
Education
Home Care Companion - May, 2014 to Present
Hortencia Saldivar - Bonita Springs, FL
Assisted clients in maintaining optimal health by overseeing medication administration and all doctor's appointments.
Used a variety of techniques such as cold calling, prospecting, and networking to land new customers and penetrate new markets.
Identified appropriate solutions within the anticipated price range by determining customer needs through careful and active listening skills.
Made a decision.
Assisted patients with self-administered medications. Assisted clients in maintaining optimal health by overseeing medication administration and all doctor's appointments.
Was in charge of collecting, forwarding, and signing for mail, packages, and home services. Recognized abnormalities and/or changes in patients' health status and reported them to patient's physicians.
Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels. Took care of the houseplants by watering them frequently during the owners' absence. Handled artwork with extreme care and caution, including sculptures, paintings, and clothing, adhering to all patients requirements.
Took messages, answered the phone, and relayed information to the owner. Sought advice.
Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting. Kept the lawn and outdoor property looking “lived-in” so the house would appear to be occupied. Occupied personal residences to maintain property security and oversee necessary business and repair transactions during the temporary absence of the owner. Identified specific needs and provided the highest level of care for the patient's well-being. Went grocery shopping on a regular basis to keep the house stocked with necessities. Was in charge of monitoring digital security cameras for private residences. Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines. Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department.
Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
Kept an eye on things.
Ran errands for customers, including grocery shopping and other essentials. Dusting, vacuuming, and wiping down bathrooms were among the light cleaning duties I performed. Handled incoming mail, bills, and invoices, as well as taking the necessary actions. Work History
Additional Information
Contact this candidate