Travel Consultant Branch Manager

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C.V

Personal information

Name: Yasser Alsayed Ali Mohamed

Present address: cairo,maadi

Mobile: 002***********

E-mail: ***************@*****.***

Nationality: Egyptian

Date of Birth: 7th April 19795

Marital Status: married

Qualifications:

Graduated from faculty of arts, Cairo University…..2000

Training Courses

1-microsoft office (excel, word, power point, outlock&data base)

From: American college, Cairo branch 1999

2-passed level 14 English language course

-from: American college, Cairo branch 1999-2000

3-amaduse ticketing & hotels booking system

From: egypt air training academy, Cairo……2004

4- Introduction to SAP database

-From: College of Engineering and Computer Systems, Helwan university 2013

5--introduction to marketing 2016

-place: online course ((University of Edinburgh))

Languages

Arabic: mother tongue

English: fluent (reading,writing,speaking)

Hebrew: advanced basic

Experiences

1-tour leader in tommy tours co. 1998-2000

Description: guiding tourists groups in tourism trips in Egypt

*Reason of leave: joined job in segment #2#

2- A public relations executive in media production, Cairo 2000-2002

Description: in charge to arrange all ceremonies & events for institute guests

*reason of leave: military duty

3-tickiting supervisor and later acted as branch manager for last 2 years in Alsarh wing travel agency, Riyadh, KSA 2004-2010

4-hotel reservations and packages supervisor in Jawwal travel agency 2010-2014

Discerption: leading hotels department team to keep service standard as well as possible .

5-corporate sales manager in Jawwal travel & tourism agency, Riyadh, ksa 2014-2016

Discerption: leading sales team work & costumer service,following sales reports, clients relationships,finance reports to keep sure that co business keep improving

Reason of leave :joined job in segment 7

7-excutive secretary in dared for maintenance co KSA: 2016-2017

Description: handling all co official e-mails, arrange appointments and official meetings,keep strong relations with costumers, keep following head office needs and documents keeper

8-travel consultant in I-TRIP TRAVEL BACK OFFICE (outsourcing tele performance ) Egypt 2018-2020

Description: handling B TO B sales with travel agencies partners and solving broplemes

9-travel consultant in Egypt air call center ( outsourcing teleperformance) till march 2021

-10 travel consultant in Etihad airways call center ( outsourcing teleperformance) till current moment

Other skills

personal skills : a good deal with others and the ability to make the right decisions

:flexibility with the team without compromise which serves the benefit of the work and bearing the burdens career with the tendency to stability in the employer as long as work environment is helpful

:excellent communication skills

:excellent ability to learn any upgrading in work environment

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