Customer Service Executive

Mary Archie

*** ********* ******, **** ******, LA, 71292 +1-318-***-**** + strawberryshortcake0002@ gmail.com

PROFESSIONAL SUMMARY,

Accomplished Managemeat Consultant well-versed in analyzing data, evaluating operations and developing successful updates o processes,

‘procedures and polices. advanced and abilities toa dynamic poston.

Enthuslstic and dedicated employee with high integiy, strong work ethic and grst leadership sls. Over 16 yeas of experience customer eric

Improving processes and driving busines grow trough up and down markets,

nihuslastic [Job Tae] and dedicated employee ih high integrity, song work ethic and great eadership skis. Over [Number] years of experienc

‘ullding revenues, improving processes and driving busines growth through up and down matkes.

(Co Manager successful at responding to shiting business neds and pistes in systematic and effective way Well-versedin implementing opera

assessments and conducting functonal requirements analysis

‘Organized Co Manager with 16 yeas of beng consistent producer, diven to improve results and exceed goals. Stong abilities with gent Leaders

Song decision-maker with more thant6 years of experience in Management and Development Ftfective coach and mento and commited 10 lead

exceptionally gifted teams, Ready to work closely with both teams and customers o identify most efficient and beneficial solutions for Improveres

Successful history developing inelligenceto improve business operatonal planaing and implementation. Knowledgeable about business best pact

regulatory standard abe Skilled at applying uead and pattem knowledge obvng dramatic improvements.

Hardworking passionate about building and making a carer in what I love todo taking care of my employees and customers from within by attrac

Ineligent, Qualty-diven leader Focused on growth and experienced in customer service and executive management

Highly ambitious Job Tie] with more than [Number] yeas providing resuls-orlented leadership. Workflow analysis an project management

specialist

Highly ambiious Co Manager with more than 16 years of Experience

SKILLS

‘© Customer eatons 1 Business operations

EDUCATION

High School Diploma - 2000

WORK HISTORY

Management CO - January, 2005 to September, 2020,

Sonic Drive-In - Monroe, LA

‘© Leadership Daly Operations Coached and Mentor Employees, Staffing Hsing Fsing Interviews, Safety of Employees, Culture of Respect, la

‘Direct, Investigate and reslve Customer Complaints regarding food quality and Customer Service ar Accomodations, Scheduling, Labor an

Purchasing food order also Recelve fod delivery verify product Inventory Monitor food portions making sure food is presentable ina accepab

‘manner Monitor Payrllsand Budgets Reviewed Financial Transactlons in order oensute chit expetites ae authorized and Budgeted

‘Scheduled staff hours and assign dues Monitor Compliance with Heath and Fie Regulations Regarding Food and Health Peparation in seri

Food and Bulding mainenance,Cootdiate cooking assignments ensure of timely manne preparation Keepg records that Is equied by

Government Agencies Establish standard for Personnel and Customer Service Review work procedures and operational problems inorder to

Improve Service Performance,and Safety Maintain food and equipment, Evaluate Employees Traln, Resolve Problems Review menus and

Pricing Asses staff needs and recut staff, Happy Crew then Happy CustomessCulture of Respect, Operation, Opportunities, Leadership, Pra

‘Teamwork makes the Dreamwork

Managed team of 12 Employees ona daly basis

Support strategic vision of executive leadership

Evaluated [Type] and [Type] wends to understand competitive environments and assess current strategies.

Evaluated to understand competitive environmen and assess curren satel.

Mapped process activites oiderfy shortfalls and entity options to eectty operational ineticiencis,

‘Caxkiek Giant iat eoilipmons

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