Delores Gardea

*** ***** ***, ** ******, CA *****

626-***-**** adpgfr@r.postjobfree.com

Summary:

Extensive background in Customer Service, Purchasing, Accounting A/P & A/R, Sales Representative back-up, Human Resources back-up, deadline driven, Organized & Detail Oriented. Quick learner in all aspects of the Business office.

Friendly & Outgoing.

Computer skills:

Microsoft Programs: Work, Excel, PowerPoint, Outlook.

Accounting Programs: Oracle PeopleSoft, Expandable.

Operating Systems: Manujestics, Expandable, ShoreTel Phone System, Google Maps, Fax, Internet Explore.

Experience

AllFast Fasteners, City of Industry.

Inside Sales Clerk, 07/2016 - Present

Enter sales quotes, Match invoices with sales acknowledgements, File closed orders, Enter and create sales orders, proof all sales orders for accuracy, help sales team with special projects, keep files neat and orderly, Purge files as contracts end, Cover receptionist on ShoreTel phone system when necessary.

Activity committee, Help plan and organize company events, worked & headed team at the Midnight Mission, helped with locating and set up donations for local foster homes, volunteer with Habitat for Humanity of Orange.

All Medical Personal – Diamond Bar, (QTC)

Customer Service – 04/2015 – 08/2015 (Temporary Assignment)

Data Entry, Filing, Scanning all medical files, assisted with special projects, Processed medical appointments for Veterans, HIPPA Certified, Goggle maps to located Hospital close to Veterans home locations.

Wine Country Gift Baskets, Fullerton.

Customer Service Email/Chat Dept. 11/2014 – 12/2015

Customer Service, Order Entry, Problem resolution, Never hang-up till customer completely happy. Seasonal Position

SB Freight, City of Industry

Customer Service / Billing. 03/2014 – 08/2014 (Temporary Assignment)

Enter billing information for Bills of Lading, match bills of lading with proof of delivery, scan all Bills of Lading and Proof of delivery into system., view all scanning for accuracy, make corrections if necessary, prepare all billing for postal pick-up, match Driver Manifest with all paperwork, Enter all Driver Bills of Lading and close manifest, work on special projects as they come along.

Port Plastics Inc., City of Industry

Administrative Assistant. 03/2006 – 10/2010

Match, balance, code and enter vendors’ 40+, expense and freight invoices, enter all receiving daily in order to process all customers billing, process all tax and customer credits, help teammates to find best freight quotes to keep freight expenses down, troubles shoot or call on all office machine breakdowns, meet with new vendors to reduce cost on freight expenses by negotiating quotes or to receive best pricing for scrap plastic, maintain and order all office and warehouse supplies, purge and keep all filling neat and in order, run all end of day and month end report, worked on special projects as assigned.

Owens & Minor Inc (Medical Distribution), City of Industry

Buyer / Accounts Payable / Accounts Receivable. 07/1995 – 03/2006

Buyer

Assigned to 50+ vendors with product lines covering all areas in medical supplies and home healthcare, entered all usage and maintained service levels of 95 to 100% for customers, handled receiving discrepancies as well as tracking shipments to ensure efficiency of delivery of products.

helped with training of new employees.

Accounts Payable / Accounts Receivable

Match and balance vendor invoices, Bill drop-ship and inter-branch invoices, research and resolve shipping discrepancies, keep and maintain clean and organized files, follow-up and aggressively collect on delinquent accounts 90/120 days, maintain customer accounts, provide excellent customer service, enter and adjust credits in a timely manner, research and reconcile short pays.

Education:

DeVry University – Pomona, Business Administration - Complete Aug. 2019

Cal Poly Pomona Human Resource Management - Complete

El Dorado College – Data Entry - Complete

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