Executive Housekeeper Front Office

MARK ANTHONY

Address: **, ***** ****** ***** ***** Lagos.

Tel: 070********

***********@*****.***

Personal Information

Date of Birth: 16th April, 1988

Sex: Male

State of Origin: Ogun

Education

Basic Leadership Training course 2019

Management development program Module 1 2019

Moshood Abiola Polytechnic Abeokuta 2012 to 2014

National Diploma in Mass Communication

Senior secondary Extermination Certificate 2008

United Secondary commercial College Etsako, Edo State First School Leaving Certificate 1998

Christ the Redeemers Nursery & primary school Lagos. Experience

BON Hotel Tripod Owerri Jan 2019 – To Date

Executive Housekeeper

Responsibilities:

Periodic training of staffs

To stabilize the department by implementing the hotel operating standards To oversee and direct the cleaning activities of the hotelHandling of guest service & complaint Verification of supplies consignments

Daily briefing of Supervisors/ Executives

Assist Purchase department in selecting suppliers for items related to Housekeeping MITROS RESIDENCES @ GATEWAY ANNEX. ABEOKUTA

Executive Housekeeper/ Floor Specialist 2017 – 2018 Responsibilities:

Periodic training of staffs

To stabilize the department by implementing the hotel operating standards To oversee and direct the cleaning activities of the hotel Handling of guest service & complaint

Verification of supplies consignments

Daily briefing of Supervisors/ Executives

Assist Purchase department in selecting suppliers for items related to Housekeeping Green Legacy Resort Abeokuta 2016 - 2017

Housekeeping Supervisor / Floor Specialist

Responsibilities:

Schedule of staff roster

To ensure that all requisite items are available for use to ensure that all rooms and public areas are sparkling clean Regularly updating maintenance defects in the room Compiling the rooms status report for the front office Green Legacy Resort Abeokuta 2015 - 2016

Housekeeping Desk Clerk

Responsibilities:

Proper documentation of internal memo

Raising requisition for the department

giving out quarries and proper documentation of them Regularly updating maintenance defects in the room Compiling the rooms status report for the front office Green Legacy Resort Abeokuta 2013 - 2015

Housekeeper

Responsibilities:

Proper cleaning of the guest rooms by following the cleaning procedure To ensure that all guest amenities are properly placed in the rooms To swiftly attend to guest request

Regularly updating maintenance defects in the room Proper logging of forgotten items

Skills

Computer Skills:

Microsoft Office, Excel and Internet

Effective communication skill

Active Listening

Flexibility

Innovative

Reliability

Interests

Travelling

Reading

Creative Thinking

References

Available on request

Contact this candidate