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Operations Officer Administrative

Location:
Muscat, Oman
Salary:
500
Posted:
November 24, 2021

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Resume:

Sabeena Shaikh

Administrative Officer

Profile

Contact

PHONE:

009**-********

EMAIL:

*************@*****.***

EDUCATION

National Open School

May 1998

SSC Delhi Board passed with Distinction

National Open School

May 2000

HSC Delhi Board passed with 1st class

Mumbai University

May 2003

BA passed with 1st class

S N Educational Research and Examination Board

May 2019

B ED passed with 1st class

Highlights of Personal and Interpersonal skills:

Exceptional knowledge of current visa policy, procedures and guidelines

Proficient in MS Office suite

Excellent communication and interpersonal skills

Strong project management and organizational skills

Amazing ability to work quickly and reliably with little supervision and meet challenging targets

Remarkable ability to work well under pressure and make quick decisions in accordance with set rules

Ability to coordinate and work in team

Ability to take responsibility

Self-motivating and trustworthy

Confident, highly driven and hard working

With a clear vision what to get out of my life and my career

Well Equipped with SAP.

Professional Experience:

Operations Officer

March 2020 – present

Supporting backend operations for the website TRIPSNSTAY as the part of the mapping team.

Customer Support / Operations Officer

VFS Global Services Pvt. Ltd. - Submission Officer

August 2019 – Feb 2020

Provided high quality, efficient and non-discriminatory visa application processing.

Assessed and resolved visa applications within agreed benchmarks.

Ensured that all correspondence is considered and reported.

Liaised with the Visa Application Centres.

Advised customers on all immigration rules, policies and procedures.

Assisted clients with applications

Contributed to the Goodwill of the company and bought in many positive social media reviews

Document scrutiny & collection for visa processing and data entry

Conduct electronic bio-metrics of the applicants with zero errors

Generate reports for point of sale & online payments and maintain files for the day-to –day operations, as well as email those to respective authorities on daily, weekly and monthly basis.

Ensure all administration & logistics of passport delivery to consulate/applicant and logistic company.

Handle all applicants’ queries personally, and via email or telephone.

Build and maintain productive relationships with clients to facilitate business success.

Admin Assistant

Khimji Ramdas Head office

2018 – 2019

Handled visa renewals for the employees and their dependents

Arranged for the employees’ medical examination for employment visa purpose.

Maintained efficient records for Passport renewals of the employees and their dependents and assisted its renewal by typing application form and providing correct documentation for the purpose.

Briefly worked as an HR assistant and was responsible for creating employees’ file for administration purpose IN SAP.



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