Valero Service Coordinator

Armandina Gaines

Center Store Manager

Riverside, CA 92506

*********************@***********.***

951-***-****

Accomplished and energetic Store Manager with a solid history of achievement in building a broader customer base with Marketing while being a Motivated leader with strong organizational and prioritized abilities. Areas of expertise include using demographics for local area to build on marketing, Creating a energetic and positive work environment for employees and customers alike, also new and out of the box

strategies on marketing and building better business partners. Work Experience

Center Store Manager

Advance America

July 2014 to April 2018

Daily operations, Payday loan, Title loans and Installment loans. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Collection calls and reminders along with following up with new customers to rate the experience they had in store. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Supervise other clerical staff and provide training and orientation to new staff. Order and dispense supplies. Manage projects or contribute to committee or team work. Train and assist staff with computer usage. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Solicit sales of new or additional services or products.

Service Coordinator Senior Home Caregivers

March 2010 to August 2014

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Create, maintain, and enter the information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Complete forms in accordance with company procedures. Maintain scheduling and event calendars. Locate and attach appropriate files to incoming correspondence requiring replies. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Open, read, route, and distribute incoming mail or other materials and answer routine letters. Conduct searches to find needed information, using such sources as the internet. Head Cashier Valero Ranch Market

February 2011 to April 2014

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations. Exchange money, credit, and casino chips, and make change for customers. Issue receipts, refunds, credits, or change due to customers. Reconcile daily summaries of transactions to balance the books. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Process merchandise returns and exchanges. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Sort, count, and wrap currency and coins. Perform minor repairs on slot machines, such as clearing coin jams. Supervise others and provide on-the-job training. Request information or assistance using paging systems. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Cash checks for customers. Service Coordinator Addus Healthcare

March 2006 to June 2010

Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter the information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Complete forms in accordance with company procedures. Maintain scheduling and event calendars. Schedule and confirm appointments for clients, customers, or supervisors. Make copies of correspondence or other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Conduct searches to find needed information, using such sources as the Internet. Establish work procedures or schedules and keep track of the daily work of clerical staff. Prepare and mail checks. Mail newsletters, promotional material, or other information. Supervise other clerical staff and provide training and orientation to new staff. Education

Marketing and Business Management

Career Point Business School - San Antonio, TX

September 1997

Skills

CLERICAL, ACCOUNTING, HUMAN RESOURCES, TIME MANAGEMENT, TELECOMMUNICATIONS, OPERATIONS, OPERATIONS ANALYSIS, BI, MARKETING, TELECOMMUNICATIONS SYSTEMS, BI-LINGUAL, Merchandising, Scheduling, Team Building, Sales, Retail Management Additional Information

Skills

Clerical Reading Comprehension Speaking Bi-lingual Time Management Computers and Electronics Service Orientation Administration and Management Coordination Critical Thinking Judgment and Decision Making Monitoring Personnel and Human Resources Active Learning Mathematics Management of Personnel Resources Instructing Communications and Media Negotiation Psychology Telecommunications Systems Analysis Economics and Accounting Sales and Marketing Operations Analysis