Customer Service Machinist
Resume:
A N D R E W C H A V E Z
************@*****.***
Orange, Ca 92868
PROFESSIONAL SUMMARY
Effortlessly manage multiple tables in fast-paced environments, consistently meeting customer expectations and sales quotas to support restaurant success. Well-trained in food handling and safety, customer service and basic bartending. Support all team members with efficient and dedicated work.
SKILLS
Specials promotion Liquor and wine service
Server training High-volume dining
Supply restocking Upselling
Bus tables Food handling
Recommend menu items Hostess support
Menu memorization
EXPERIENCE
Server, Applebee's, Oct 2019 - Current, Santa Ana, Ca Transported food products, cleaned tables and counters, and stocked dining room supplies.
Upheld high sanitation and safety standards while delivering and serving food. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
Trained new servers in restaurant procedures and customer service standards. Fostered fun atmosphere and family-style work environment. Used POS system to accurately input orders and process payments. Restocked stations regularly to help team stay efficient and meet customers' needs. Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
Machinist, Optofab inc., Aug 2015 - Current, Santa Ana, Ca Set up and operated machine shop equipment and hand tools by following sketches and specifications.
Determined sequence of operations for each job, selected tooling to support material types and characteristics.
Studied blueprints, specifications, or sample parts to pinpoint dimensions and AC
tolerances of finished workpiece, sequence of operations, and setup requirements. Measured, marked, and scribed dimensions and reference points on material or workpiece as guides for subsequent machining.
Calculated and set controls to regulate machining factors such as speed, feed, and depth and angle of cut.
Conducted repetitive work while controlling required tolerances and difficult dimensioning.
Operated various machines to produce precision metal parts and verified conformance of finished workpieces to specifications. Measured dimensions by using vernier calipers, micrometer screw gauge, and other tools.
Maintained smooth machining process by closely monitoring feed and speed of each machine.
Machined parts to exact specifications, consistently satisfying the customers with high-quality work.
Minimized clutter by collecting the scrap materials for reuse, recycling or disposal. Server, American grub, Mar 2018 - Feb 2021, Tustin, Ca Upheld high sanitation and safety standards while delivering and serving food. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
Transported food products, cleaned tables and counters, and stocked dining room supplies.
Balanced trays with care to successfully deliver large volumes of food quickly. Restocked stations regularly to help team stay efficient and meet customers' needs. Assisted guests with making menu choices.
Trained new servers in restaurant procedures and customer service standards. Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Used POS system to accurately input orders and process payments.
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