Project Manager Director, VP Logistics, Operations Director

Marc Jackson PMP, MBA...

443-***-**** • *************@*****.*** • https://www.linkedin.com/in/marc-jackson-pmp-bb8725/

Versatile Operations Leader and change agent who leverages a deep command of logistics to optimize the performance of organizations in Federal and Commercial markets. A prolific Project Manager who effectively takes on and completes highly complex, multimillion-dollar projects that consistently surpass client expectations for scope, quality, and timeliness. Ideally suited to leadership roles in multisite logistics, distribution, or business services delivery requiring the skills of an agile, hands-on, motivational executive committed to taking organizations from challenging situations to thriving enterprises.

Building High-Performance Teams that Create Tomorrow’s Business Leaders: Leveraged an innate ability to optimize team and individual performance by identifying and eliminating cultural and organizational issues. Tripled the size of Jones Lang LaSalle team in response to demands from a 15-year, extremely satisfied client. Guided as many as 400 employees while responsibly managing multimillion-dollar inventories and delivery fleets supporting warehousing, order fulfillment, and delivery operations.

Optimizing the Customer Experience to Develop Lifelong Loyal Customers: Developed ongoing client relations with durations as long as 15 years. Earned award for Department of Defense Nontechnical Project of the Year for 2015 in recognition of efforts driving a large reorganization of a 1.3 million-sq-ft facility completed in five days with no downtime.

Delivering Projects and Programs that Eliminate Seemingly Irresolvable Issues: Eliminated operational losses of >$6M in only six months at Andrews Office Products (US Office Products). Reorganized or stood up six new distribution centers in less than two years. Facilitated the conversion of a data center to barcode equipment tracking and inventory management for one of the first Internet Service Providers (ISP) in the United States.

Enhancing Operational Efficiency: Revitalized distribution operations for companies in a variety of industries by changing management teams, developing high-performance workforces, condensing and reorganizing warehouse space, designing new warehouse layouts, automating systems, and eliminating wasteful transportation costs.

Management Skills that Define Today’s Transformational Leadership

Strategic Planning Change Management

Business and Logistics Operations Management

Warehouse Design and Distribution Management

Complex Program and Project Management

Organizational Development

High-Performance Team Building

Data Center Consolidation and Migration

Large-Scale Project Management

Client Relations Vendor Relations

Process Improvement

Facilities Planning and Migrations

Business Partnering and Alliance Building

Business Partnering and Communication

Corporate Communications and Presentations

Ensuring a Competitive Advantage with

Forward-Looking, Large-Scale Project Management

Jones Lang LaSalle, Washington, DC 2006 – Present

SENIOR PROJECT MANAGER – PROJECT DIRECTOR – VP ACCOUNT LEAD

Owned and executed multiple relocation/furniture projects for this firm that buys, builds, occupies, and invests in a variety of assets including industrial, commercial, retail, residential, and hotel real estate. Consistently led and completed business relocation projects on time and budget for clients ranging from tech startups to global firms, spanning government and industries including Banking, Energy, Healthcare, Law, Life Sciences, Manufacturing, and Technology. Directed the efforts of as many as 100 professionals.

Relocated multiple high-profile federal agencies to new headquarters including cabinet-level offices. Planned and implemented logistics and staffing changes and moves that impacted as many as 3,000 personnel in as little as 10 days, while delivering savings of as much as $1.1M on projected spends as large as $3.63M and earning client accolades for doing so. Won new business focused on migrating IT functions while effectively managing discrete activities ranging from disconnect to reconnect.

Relocated confidential aerospace client headquarters from Los Angeles to Virginia. Tripled team size to effectively meet client requests based on a record of superior quality and service in implementing a series of facilities migrations. Provided a full suite of services facilitating the relocation of ~500 staff to its new 330,000-sq-ft location in Falls Church, Virginia in less than two months. In a four-phase effort, relocated employees from locations including Los Angeles, Arlington, and McLean, VA and Linthicum, MD while overcoming challenges that included an earthquake.

Earned award for Department of Defense Nontechnical Project of the Year for 2015 in recognition of efforts that resulted in a for a large reorganization of a 1.3 million-sq-ft facility completed in five days with no downtime.

THE HEALTHY BACK STORE, Lorton, VA 2003 – 2005

VICE PRESIDENT OF LOGISTICS

Hired to bring structure to the distribution and delivery teams and warehouse operations of this chain of stores selling products aimed at helping people with back pain or other physical conditions. Directed crews in Richmond, VA, Lorton VA, Philadelphia, PA, Boston, MA, and San Diego, CA in warehousing and delivery of customer orders of mattresses, ergonomic chairs, and other back support items.

Quickly eliminated merchandise that was cluttering up the warehouse floor and slowing down operations by adding a racking system in the San Diego warehouse.

Improved product delivery time to stores by expanding delivery operations in Boston, MA, Richmond, VA, Raleigh, NC, and Philadelphia, PA.

DIGEX, Beltsville, MD 2001 – 2003

LOGISTICS MANAGER

Hired to facilitate the conversion of a data center to barcode equipment tracking and inventory management for one of the first Internet Service Providers (ISP) in the United States. Planned and directed the provisioning of computer and server equipment for a 200,000-sq-ft data center. Responsibly managed $50M in inventory repair parts and new servers.

Streamlined the order fulfillment process and substantially improved inventory accuracy of computer parts by adding a two-level pick module with a conveyor system accelerate warehouse operations.

Career Notes:

Additional success as Vice President of Distribution with Webvan, an online grocery startup with automated distribution centers. Early success in Warehouse and Distribution Management roles with Lucky Stores, the Berton Company, Office Depot, and Andrews Office Products, leading supermarket and office supply chains.

Guided the efforts of as many as 400 employees in single and multiple locations while responsibly managing multimillion-dollar inventories and delivery fleets supporting warehousing, order fulfillment, and delivery operations. Planned and directed the operations of warehouses.

Revitalized distribution operations by changing management teams, improving efficiencies, condensing warehouse space, designing new warehouse layouts, reorganizing existing warehouse layouts, automating conveyor systems, and eliminating wasteful transportation costs. Reorganized or stood up six distribution centers in less than two years.

Education, Certifications, and Licenses

MBA, University of Phoenix

Thesis: A Regression Analysis of the merchandise returns process for my company at the time: The Berton Company

BS, Physical Education, Cal State Fullerton

Focused studies on exercise physiology and kinesiology

Project Management Professional (PMP)

Top Secret Security Clearance

BUILDING, LEADING, AND ENGAGING ORGANIZATIONS THAT RAISE BUSINESS OPERATIONS TO THE NEXT LEVEL OF EXCELLENCE

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