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Relief Manager Customer Service

Location:
Palmetto, FL
Posted:
November 26, 2021

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Resume:

Kehtura Merrick

561-***-**** **** **th Ave Circle East Palmetto, FL 34221

adpg2t@r.postjobfree.com www.linkedin.com/in/kehturamerrick

Professional Profile

Seeking a position as a Diagnostic Medical Sonographer that will give me the opportunity to implore my knowledge and help in the diagnosis and treatment of patients.

General Skills

Reliable and Punctual Typing 35+WPM Excellent Multi-tasker

Understanding of Physics Ultrasound Cash Handling Reliable Team Worker

Proven Leader Neat, clean, and professional appearance Active Listening skills

Comfortable standing for long time periods Adaptive team player

Delivers exceptional customer service Engaging Personality Microsoft Word Inventory

Technical Skills

Vascular ( upper and lower extremities, carotid)

OB/GYN (abdominal)

Retroperitoneum (renal, aorta, inferior vena cava, urinary bladder)

Abdomen ( liver, gallbladder, bile ducts, pancreas, spleen)

Pelvic (uterus, ovaries)

Sterile procedures and protocol

CPR/BLS Certified

Universal Precautions and HIPAA regulations

Relevant Work Experience

Metro by T-Mobile, Sarasota, FL - Mobile Expert

February 2017- Present

●Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.

●Operating cash registers, managing financial transactions, and balancing drawers.

●Achieving established goals.

●Directing customers to merchandise within the store.

●Increasing in-store sales.

●Superior product knowledge.

●Maintaining an orderly appearance throughout the sales floor.

●Introducing promotions and opportunities to customers.

●Cross-selling products to increase purchase amounts.

Racetrac, Bradenton, FL - Customer Service Associate/ Relief Manager

November 2015- December 2016

●Greeted customers upon entrance and handled all cash and credit transactions.

●Assisted customers over the phone regarding store operations, product, promotions, and orders.

●Recognized by peers and management for going above and beyond normal job functions

●Prevented store losses using awareness, attention to detail, and integrity.

●Took necessary steps to meet customer needs and effectively resolve food or service issues.

●Worked as a team member performing cashier duties, product assistance, and cleaning.

●Expressed appreciation and invited customers to return to the store.

●Stocked and rotated inventory regularly.

●Replenished merchandise shelves with items from the stockroom.

●Organized the store by returning all merchandise to its proper place.

●Promptly reported complaints to a member of the management team.

●Communicated clearly and positively with co-workers and management.

●Performed general maintenance duties, including mopping floors, washing dishes, wiping countertops, and emptying grease traps.

●Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint, and minimal jewelry that met company standards.

Pizza Hut, Sarasota, FL - Cook/Cashier

July 2012 - August 2015

●Greeted customers upon entrance and handled all cash and credit transactions.

●Assisted customers over the phone regarding store operations, product, promotions, and orders.

●Recognized by peers and management for going above and beyond normal job functions

●Prevented store losses using awareness, attention to detail, and integrity.

●Took necessary steps to meet customer needs and effectively resolve food or service issues.

●Worked as a team member performing cashier duties, product assistance, and cleaning.

●Expressed appreciation and invited customers to return to the store.

●Stocked and rotated inventory regularly.

●Replenished merchandise shelves with items from the stockroom.

●Organized the store by returning all merchandise to its proper place.

●Promptly reported complaints to a member of the management team.

●Communicated clearly and positively with co-workers and management.

●Performed general maintenance duties, including mopping floors, washing dishes, wiping countertops, and emptying grease traps.

●Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint, and minimal jewelry that met company standards.

Education

Meridian College, Sarasota, Fl - Currently Enrolled, Seeking Associates Degree in Diagnostic Medical Ultrasound September 2019- Present

State College of Florida, Bradenton, Fl - Associates Degree in Business Administration/Management August 2015 - May 2019



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