Curriculum Vitae of Jonéve Desiré Ephriams

** ******* ******, ********* *, Eldorado Park, 1811

Cell No 081******* Email: adpfz8@r.postjobfree.com Personal Details:

Date of Birth : 22 August 1986

Identity No : 860**********

Gender : Female

Marital Status : Single

Nationality : South African

Language : English, Afrikaans (Speak, read and write) Religion : Christian

Health : Good

Educational Qualifications:

Secondary School : Eldorado Park Senior Secondary School Highest Grade achieved: Grade : 12

Subjects : Afrikaans (HG)

English (HG)

Business Economics (SG)

Economics (SG)

Accountancy (SG)

History (SG)

FNB Internal Training : Care and growth

Code of Banking Practice

Fais General Awareness-module 1-5

Money Laundering Control

Computer Literacy : Microsoft Office (Intermediate) Ensure Internal Training: Communication within Teams Negotiation Skills

Interpersonal Communication

Working with Difficult people

Small Business Secrets

Human resources: Pay Strategy

Communicating with Confidence

Finance Foundations (2014)

Interviewing Techniques

Administrative Human Resources

Excel 2016 Essential Training –

Work Experience

First National Bank : From 2005-2007

: Temp 7 Months – Permanent 1 year 7 months

Department : Banking Operations, Image Paper Site

Designation : Team member

Duties : Data Capturing Signature Cards, Deposit Slips, Cheque Inward Unpaid

Training in Technical Verification of cheque’s (Fraud Prevention)

References

Eastlyn Raaff Team Leader 011-***-****

Susan Brown Team Leader 011-***-****

Cathy Davis Team Leader 011-***-****

Computershare : From January 2008 – January 2011

Department : Global Transaction Processing

Designation : Global Transaction Processor

Duties : Capturing of Addresses, Mandates, and Email addresses. Replacing of Certificates, Transferring of Shares, Merging of Accounts, Registering of Power of Attorney, Issuing of Letter of Indemnities, Replacing out dated cheque’s, Registering of Deaths.

Processing and QA work.

Capturing of South-African work

FICA, Updating of data base for Sanlam and Sasol Inzalo References

Clive Lees Manager 011-***-****

Verna Van Der Westhuizen Manager 011-***-****

Miranda Hendrickson Team Leader 011-***-****

Ensure IT Services : From 10 October 2011 – Current Designation : Finance Administrator

Current Position : General Administration/Finance

Current Duties : Issuing Proforma Invoices

Issuing Tax Invoices

Credit Notes

Receiving of Payments

Updating System with payments received

Liaising with customers (Telephonically, Via Email, direct Interaction)

Dealing with escalations related to finance

Assisting with refunds

Reconciling of statements

Monthly reconciliation

Cash Collections

Sales Orders

Credit Controlling

Initiation of bank payments 1st Level for refunds and vendor payments

Completing of Vendor Forms

Completing of Credit application with the company

Ensuring documents is completed for disc renewals of company Cars

Liaise with different companies for quotes on office needs Setting up meetings with possible new vendors to use Arranging accommodation for staff traveling

Any tasks given on a daily base

Previous position : Call agent and Team leader for call agents Duties : Booking and dispatching of units.

Attending to clients via email and telephone as well as walk in clients

Dealing with escalations

Answering of calls

Assisting with couriers and tracking of units.

Assisting with Retailers

Filling

Assisting with any general work/ task given from managers Assisting with POD’s

References

Rishen Ramburan : Team Leader 074*******

James Marimo : Manager 078-***-****

Wesley Major : Team Leader 084*******

Bonke Makhanda : Manager 065*******

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