Relations Manager Resource

Name: Fisiwe A. Maphanga

Address: P.O box *****, Gaborone Botswana

Contact No: +267********

Email: ***************@*****.***

Date of Birth: 3rd April 1994

Nationality: Motswana – Omang #242826420

Summary:

Multi-lingual young lady fluent in two international languages and has a hospitality sociology, psychology and sales and marketing background. Hard work, determination and positive mindset are the three things I motivate myself with. I am now looking for a position where my experience will make a positive contribution to the continuing profitable operation of the business in which I am passionate and so well experienced.

Work Experience:

• Masa Square hotel- Front office (Guest Relations officer) (October 2017 till June 2020)

• Déjà vu, la monte and taboo club (in Eswatini and South Africa) – Sales and Marketing+ promoter/hostess. (February 2016-December 2016)

• Al Abbar Enterprises Dubai – Senior Customer Associate (September 2015- January 2016)

• Grand Palm Hotel- Part time waitress (August-September 2014)

• Postnet Botswana – sales and marketing (April- August 2012)

• FEGO restaurant- Part time waitress (January –March 2012) Educational Qualification:

• Alpine Center, Swiss Degree in Hotel Management (April 2015 -September 2017)

• Alliance francaise Botswana-DELF A1-LEVEL4French 2013-2014

• University of Botswana-Diploma in Sociology and Psychology 2012-2013 Language Skills:

• French

• English

• Siswati

• Zulu

• Shona

• Setswana

Courses Studied:

• Front office management

•customer service

•food and beverage service

•bar and beverage management

•marketing in hospitality

•specialized interest tourism

•Event management

•Accounting

•Housekeeping

•Hospitality management

Computer Proficiency:

• Power Point

• Microsoft word

• Microsoft excel

And all other Microsoft office applications

• MICROS OPERA (hotel systems)

Hobbies:

Dancing, playing rugby, swimming and volunteering. References:

Christine Philip

Alpine Center

*********@************.**

Ph: +91-992*******

Busisiwe Chiware

General Manager, Postnet Kgale View

Ph: +267-**-***-***

Gayatri Smith

Human resource Manager

Planet Hollywood India

Ph: +91 58 992353

Hayden Bowl

General Manager, Masa Square Hotel

Ph:+267*********

Lebogang Molosiwa

Guest Relations Manager, Masa Square Hotel

Ph: +267********

Contact this candidate