Evelyn Lingerfelt

MULTIPLE LINE REPRESENTATIVE - PAUL PARKER AGENCY

Lincolnton, NC 28092

adpfq5@r.postjobfree.com

980-***-****

**** ******** ** **** ******* HIGH SCHOOL

To gain long term employment with a company that puts value on people and the products they are promoting. Honest and Ethical, I am looking to call this company my family. I would like to be employed at a place that appreciates a dependable, caring individual. Work Experience

MULTIPLE LINE REPRESENTATIVE

PAUL PARKER AGENCY

March 2008 to Present

• Marketing for new business to build clientele for all lines of insurance.

• Greet clients

• Cross sale new products in every interaction

• Collect payments for all lines of business

• Meet goals set by agent for new sales and cross sales

• Answering of incoming calls for customer service or cross sales

• Use of Prospector plus for marketing

LICENSED CUSTOMER SERVICE REPRENSENTATIVE

NATIONWIDE INSURANCE

October 1998 to March 2008

• SOLICITING FOR SALES THROUGH EXISTING CUSTOMERS AND COLD CALLS

• GATHER INFORMATION FROM CLIENTS TO WRITE NEW AUTOMOBILE AND HOMEOWNERS POLICIES

• DUTIES INCLUDED ANSWERING OF INCOMING CALLS

• GREET CLIENTS

• COLLECT PAYMENTS

• TOTAL CASH DRAWERS

SECRETARY/CLAIMS PROCESSOR

LINCOLN COUNTY NORTH CAROLINA FARM BUREAU

August 1992 to October 1995

• CUSTOMER SERVICE

• ASSISTED CLIENT INCOMING CALLS FOR POLICY CHANGES

• RESPONSIBLE FOR REPORTING CLAIMS TO HOME OFFICE FOR PROCESSING

• COLLECTION OF PAYMENTS

• FILING AND MAINTAINING NEW CLIENT FILES

OFFICE ASSISTANT

BRADINGTON YOUNG

January 1989 to August 1992

• RESPONSIBLE FOR ORDER ENTRY FOR PLANT PRODUCTION

• ANSWERED INCOMING CALLS

• ASSISTED SENIOR VICE PRESIDENT WITH CO-OP ADVERTISEMENT PROGRAM Education

LICENSE in PROPERTY & CASUALTY

GASTON COLLEGE

September 1999 to February 2000

BUSINESS MATH

GASTON COLLEGE

1989

HUMAN RELATIONS

GASTON COLLEGE

1989

High school diploma or GED

Skills

• Order Entry

• Cold Calling

• Inside Sales

• Account Management

• Documentation review

• Microsoft Office

• Data entry

• Customer service

Assessments

Work motivation — Proficient

August 2021

Level of motivation and discipline applied toward work Full results: Proficient

Retail customer service — Proficient

August 2021

Comprehending and responding to retail customer needs Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• My 20 plus years of customer service is beneficial for employment and could be easily transferrable to any public work environment

• Problem Solving

• Strong Work Ethic

• Time Management

• Multi-tasking

Contact this candidate