Front Desk Arabic

URRICULUM

lows) ITAE

UMAIR

ALI

Contact No: +92-302-*******

Email Address: *********@*****.***

CAREER OBJECTIVE

My career objective is to acquire a challenging position in the field of computer science. Key strengths are my ability as team worker and my innovative ideas of thinking to be different. I want to work in dynamic environment and to use my abilities and utilize my knowledge, skill and experience in the field.

ACADEMIC QUALIFICATION

DEGREE SESSION BOARD/

UNIVERSIT

Y

PERCENTAGE

BA 2013-2015 AIOU 1ST

F.SC 2008-2010 BISE Rawalpindi 2ND

Diploma 2013-2014 TDCP 1ST

Matriculatio

n 2006-2008 BISE Rawalpindi 2ND

PROFESSIONAL EXPERIENCE 5 YEARS & 1 MONTH

Company: Signature hotel(UAE)

Position: Front Desk Agent

Duration: 2016 to 2018

Company: Chalet Guest House (Islamabad)

Position: Recepitionist

Duration: 2015 to 2016

Company: Hotel Crown Plaza (islamabad )

Position: Guest relocation Officer

Duration: 2013 to 2015

Duties

Answering the switch board, taking bookings, welcoming and registering guest at the main reception desk, telephone calls.

Enquiries answering guests, and visitors, questions, handling mail and guest keys.

Billing office, preparing guest account and bills.

Cashier, receiving guests payment and currency exchange.

Handling the reception staff and Arranging the roaster of the reception staff

Providing the services to guest at check in time

Arranging bills at Check out for the Guests.

Reservation Responsibilities

Handling of the room reservation system

Maintain front operation to be in smooth traffic

Maximum effective guest contacts.

Completing VIP sheets.

Conformation of room reservation.

Making corporate rate offer companies

Key in database system, statics and client reports Key Skills and Competencies

Excellent judgment and decision making.

Vast experience of working with range of external suppliers.

Have strong oral and written communication skills.

Ability to identify and implement new procedures and processes.

Extensive knowledge of excel spreadsheets.

Excellent customer services & communication Skills.

Ability to handle large volumes of invoice.

Computer Skills

Ms Office.

Window Installation.

Internet Surfing.

PERSONAL INFORMATION

Father Name : Ghazanfar Ali

Date of Birth : 20th May 1988

Gender : Male

Domicile : Punjab

Marital Status: :Unmarried

Religion : Islam

Nationality : Pakistani

Passport : DHI809812

LANGUAGES

English & Urdu.

Moderately conversant in Punjabi.

Arabic reading and speaking also.

REFERENCES

Can be provided on request.

Above given Information's are true and with documented (upon request).

Contact this candidate