LEMUEL B. ADAN

Makati City, Philippines ****

(639-**-***-****

adpflo@r.postjobfree.com

WORK EXPERIENCE

RCBC BANKARD SERVICES CORPORATION (RBSC), Ortigas Center, Pasig City

RECORDS ASSOCIATE/JR. ASSISTANT MANAGER (December 2013 – September 2020)

BANKARD INCORPORATED, Ortigas Center, Pasig City

MAILING, RECORDS, AND SOA RETRIEVAL SPECIALIST (June 2001 – December 2013)

RIZAL COMMERCIAL BANKING CORPORATION, Makati City

SUPPORT STAFF, CREDIT CARD DIVISION (August 1995 – May 2001) (Regular Employee)

UTILITY STAFF, CREDIT CARD DIVISION (October 1994 – July 1995) (Project Employee)

PRODUCTIVE TEMPORARY STAFF (PROTEMPS INC.), Makati City

UTILITY STAFF, RCBC CREDIT CARD DIVISION (May 1994 – October 1994) (Contractual)

HONEST COURIERS DEVELOPMENT CORPORATION (HCDC), Makati City

UTILITY/INSURANCE/RECORDS/CAR REGISTRATION/STOCK CONTROL/JANITOR

(September 1986 – April 1994) (Contractual)

LUCBAN PASAY FOOD PROCESSING (JEVERPS), Pasay City

FOOD PROCESSOR/STOCK CONTROL ASSISTANT (April 1984 – September 1986) (Contractual, Working Student)

AMIGO INN MOTEL, Quiapo, Manila

ROOM ATTENDANT (March 1983 – June 1983) (Summer Job, Working Student)

JOLLYCOR SILK SCREEN PROCESSOR, Bukid, Manila

SILK SCREEN OPERATOR (March 1982 – June 1982) (Summer Job, Working Student)

MORENO ENGINEERING WORKS, Sta. Ana, Manila

HELPER STEEL MAN (March 1981 – June 1981) (Summer Job, Working Student)

EDUCATION & CREDENTIALS

ASIAN INSTITUTE FOR DISTANCE EDUCATION (AIDE), Old Makati Stock Exchange Center

Bachelor of Science in Business Administration (Emphasis: Management), 1989 (Undergraduate)

MAKATI POLYTECHNIC COMMUNITY COLLEGE (UNIVERSITY OF MAKATI), Makati

High School graduate, 1981-1986

CERTIFICATIONS, TRAININGS, SEMINARS AND WORKSHOPS

• Leading RBSC Towards the IM Challenge (Building a “Customer-Centric” Culture)

September 4, 2019

• AMLAC, Data Privacy Act (online), Information Security, Consumer Protection Act

March 2016-2019

• Information Security 2019

March 12, 2019

• Data Privacy E-Learning 2019

March 11, 2019

• Financial Consumer Protection E-Learning 2019

March 11, 2019

• IT Essentials Advanced MS Excel

July 5-6, 2018, Informatics Computer Institute, SM Megamall branch, Philippines

• Financial Consumer Protection BSP Circular 857

August 11, 2017

• AMLAC, Information Security, Data Privacy

July 27, 2016

• Foreign Account Tax Compliance Act E-Learning course

AMLAC, Information Security, Data Privacy Act

June 22, 2016

• Lecture-Demonstration of Basic Life Support (Adult) & First Aid Seminar

October 16, 2015, Bankard Training Room (Radames Kahlil M. Montalvo / ERU Head)

• Usapang Ginoo of the YGC Family Health Series

June 22, 2015

• Cyber Security, Information Security Awareness

June 2, 2015

• Managing Work Attitudes & Behaviors for Performance Excellence

September 19, 2014, Bankard Training Room (Guthrie-Jensen Consultants, Inc.)

• Fire Safety & Disaster Preparedness Seminar

May 27, 2014, Bankard Training Room (Capt. Anthony Arroyo) BFP Pasig City

• Quality Tools: The Methodology for Service Process Excellence Program

June 28, 2013, Bankard Training Room (Eric D. Picart / HR Latitude Inc.)

• The Sound Analysis & Practical Decision-Making

August 23-24, 2012, Bankard Training Room (Ed S. Teovisio / President & Course Trainer, Confluent Management Inc.)

• Emergency & Disaster Management Simplify Your Plan

August 3, 2012, Max’s Circle Quezon City (Hutch T. Regencia / Micromanagement Solutions Asia)

• Information Security E-Learning

April 14-24, 2012

• Creating a Winning Customer Experience Workshop

May 31-June 1, 2011, Bankard Training Room (Eric D. Picart / HR Latitude Inc.)

• Personal Mastery: Foundation to Service Excellence Program

August 4, 2010, Bankard Training Room (Eric D. Picart, Facilitator)

• Outsourcing: Benefits & Trends (B3 Worldwide Mail Phils. Inc.)

August 28, 2009, Renaissance Hotel, Pasay Road, Makati City (Alexander Loh)

• Making Sound & Practical Judgment

February 9-10, 2009, Bankard Training Room

(Ed S. Teovisio / Associate Consultant, South East Asia Speakers)

• Labor Relations, Human Relations, & Productivity (DOLE)

July 9, 2008, Bankard Training Room (Marilyn A. Lim / Chief, DOLE Pasig)

• Labor Management Cooperation & Grievance Machinery Skills Enhancement Training

October 10-11, 2007, DOLE Seaman’s Center, Convention Hall, AMOSUP, Intramuros, Manila

• Area-Wide Seminar on Alternative Dispute Resolution

July 26, 2007, OPLE Hall, DOLE Executive Bldg., Intramuros, Manila

• DEALERSHIP FOR SAM SWIFT FOODS

July 24, 2006, Bankard Training (Joel Santos / Lecturer, RFM Products)

• PLANS FOR WORKING ABROAD (POEA)

July 21, 2006, Bankard Training (Francy Baldoza / Lecturer)

• SSS BENEFITS & PROGRAM (SSS Pasig)

July 20, 2006, Bankard Training (Eugenia dela Cruz / Lecturer)

• PERSONAL FINANCIAL PLANNING

July 19, 2006, Bankard Training (Erick Cruz, Grepalife Asset Management)

• PHILHEALTH BENEFITS PROGRAM (Philhealth Pasig)

July 18, 2006, Bankard Training (Sigfred Panganiban / Lecturer)

• PAG-IBIG BENEFITS AND PROGRAM (Pag-Ibig Pasig)

July 17, 2006, Bankard Training (Eman Santos & Michelle Lisboa / Lecturers)

• Anti-Money Laundering Act Orientation (AMLA)

August 31, 2004, Bankard Training (Winnie Rubio, Bangko Sentral ng Pilipinas)

• MS BASIC EXCEL 2000 (MITC)

June 16, 2003, Mapua Institute of Technology (Gloren Sison / Trainer)

• VALUES FORMATION

July 23, 1999, RCBC Head Office/HR Training (Marivic Castillo / Lecturer)

• STAFF ORIENTATION PROGRAM

November 11-12, 1995, RCBC Head Office/HR Training (Marivic Castillo / Lecturer)

• CHOICE PROGRAM (Worldwide Marriage Encounter)

June 14-16, 1991, Our Lady of Grace Parish, Caloocan City

AWARDS AND RECOGNITIONS

• 2015 YGC VALUES EXEMPLAR AWARDEE (Passion for Excellence)

October 12, 2016, RCBC Savings Bank Corp., Bonifacio Global City, Taguig City

• RBSC SERVICE EXCELLENCE IN ACTION

May 13, 2016, RBSC Training Room (Simon Javier A. Calasanz / President, RBSC)

• BANKARD INC. STAR AWARDS (Sense of Urgency, Reliability, & Initiative)

August 15, 2005, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)

• BANKARD INC. STAR AWARDS (Reliability)

June 27, 2005, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)

• BANKARD INC. STAR AWARDS (Sense of Urgency)

June 30, 2004, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)

EXTRA-CURRICULAR ACTIVITIES

• RBSC Emergency Response Team, Assistant Floor Captain

January 2012-September 2020

• Gawad Kalinga, Volunteer (House Painting Activity)

October 18, 2019, Brgy. Aguado, Trece Martires, Cavite, Philippines

• Gawad Kalinga, Volunteer (House Building Activity)

November 18, 2018, Brgy. Aguado, Trece Martires, Cavite, Philippines

SKILLS

Technical: Microsoft Office • Adobe Photoshop • Internet SEMA Card link System • Ascend System • Unisys System • ReQueST System

Machine operations: Photocopier • Fax • Kodak Microfiche • Kodak Image link Digital Workstation (Viewer/Printer) • Canon Microfiche • Canon Image link and Auto Processor (Film Developer) • Mimeographing machine • Mailing machine (Pitney Bowes) • Vacuum cleaner • DC-180 Digital Counting Scale • Photo stencil • Silk screen machine • Food processing machine (mixing, cooler, weighing scale, bar coding machine) • Canon rotary filmier (viewer and printer)

Others: Electric Arc Welder NC1 • Office Clerk • Utility • Records Keeping • Stockroom control • Warehouse staff • Food Processing

PERSONAL INFORMATION

Nickname: Lemuel

Date of Birth: December 18, 1968

Place of Birth: Camarines Sur, Philippines

Weight: 140 lbs. / 64.5 kgs.

Height: 5’45’’ / 161 cm.

Civil Status: Married

Nationality: Filipino

Spouse: Ma. Nenuca Crezaga-Adan

Parents: Cresencia Adan (Mother, Deceased), Wenceslao Adan (Father, Deceased)

CHARACTER REFERENCES

• Ms. Melinda Bejasa

Admin, Honest Courier Development Corporation

Tel. 812-21-47 / 812-34-48 / 895-14-65 / 532-17-94

• Ms. Lorna Mabansag

Manager, Rizal Commercial Banking Corporation (RCBC)

Tel. 891-07-01 local 1136

• Mr. Leo Zaragoza

Assistant Manager, General Services Department, RCBC Bankard

Tel. 688-18-88 local 2889

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