office staff,records keeping,microsoft office, word,excell
Resume:
LEMUEL B. ADAN
Makati City, Philippines ****
***********@*****.***
WORK EXPERIENCE
RCBC BANKARD SERVICES CORPORATION (RBSC), Ortigas Center, Pasig City
RECORDS ASSOCIATE/JR. ASSISTANT MANAGER (December 2013 – September 2020)
BANKARD INCORPORATED, Ortigas Center, Pasig City
MAILING, RECORDS, AND SOA RETRIEVAL SPECIALIST (June 2001 – December 2013)
RIZAL COMMERCIAL BANKING CORPORATION, Makati City
SUPPORT STAFF, CREDIT CARD DIVISION (August 1995 – May 2001) (Regular Employee)
UTILITY STAFF, CREDIT CARD DIVISION (October 1994 – July 1995) (Project Employee)
PRODUCTIVE TEMPORARY STAFF (PROTEMPS INC.), Makati City
UTILITY STAFF, RCBC CREDIT CARD DIVISION (May 1994 – October 1994) (Contractual)
HONEST COURIERS DEVELOPMENT CORPORATION (HCDC), Makati City
UTILITY/INSURANCE/RECORDS/CAR REGISTRATION/STOCK CONTROL/JANITOR
(September 1986 – April 1994) (Contractual)
LUCBAN PASAY FOOD PROCESSING (JEVERPS), Pasay City
FOOD PROCESSOR/STOCK CONTROL ASSISTANT (April 1984 – September 1986) (Contractual, Working Student)
AMIGO INN MOTEL, Quiapo, Manila
ROOM ATTENDANT (March 1983 – June 1983) (Summer Job, Working Student)
JOLLYCOR SILK SCREEN PROCESSOR, Bukid, Manila
SILK SCREEN OPERATOR (March 1982 – June 1982) (Summer Job, Working Student)
MORENO ENGINEERING WORKS, Sta. Ana, Manila
HELPER STEEL MAN (March 1981 – June 1981) (Summer Job, Working Student)
EDUCATION & CREDENTIALS
ASIAN INSTITUTE FOR DISTANCE EDUCATION (AIDE), Old Makati Stock Exchange Center
Bachelor of Science in Business Administration (Emphasis: Management), 1989 (Undergraduate)
MAKATI POLYTECHNIC COMMUNITY COLLEGE (UNIVERSITY OF MAKATI), Makati
High School graduate, 1981-1986
CERTIFICATIONS, TRAININGS, SEMINARS AND WORKSHOPS
• Leading RBSC Towards the IM Challenge (Building a “Customer-Centric” Culture)
September 4, 2019
• AMLAC, Data Privacy Act (online), Information Security, Consumer Protection Act
March 2016-2019
• Information Security 2019
March 12, 2019
• Data Privacy E-Learning 2019
March 11, 2019
• Financial Consumer Protection E-Learning 2019
March 11, 2019
• IT Essentials Advanced MS Excel
July 5-6, 2018, Informatics Computer Institute, SM Megamall branch, Philippines
• Financial Consumer Protection BSP Circular 857
August 11, 2017
• AMLAC, Information Security, Data Privacy
July 27, 2016
• Foreign Account Tax Compliance Act E-Learning course
AMLAC, Information Security, Data Privacy Act
June 22, 2016
• Lecture-Demonstration of Basic Life Support (Adult) & First Aid Seminar
October 16, 2015, Bankard Training Room (Radames Kahlil M. Montalvo / ERU Head)
• Usapang Ginoo of the YGC Family Health Series
June 22, 2015
• Cyber Security, Information Security Awareness
June 2, 2015
• Managing Work Attitudes & Behaviors for Performance Excellence
September 19, 2014, Bankard Training Room (Guthrie-Jensen Consultants, Inc.)
• Fire Safety & Disaster Preparedness Seminar
May 27, 2014, Bankard Training Room (Capt. Anthony Arroyo) BFP Pasig City
• Quality Tools: The Methodology for Service Process Excellence Program
June 28, 2013, Bankard Training Room (Eric D. Picart / HR Latitude Inc.)
• The Sound Analysis & Practical Decision-Making
August 23-24, 2012, Bankard Training Room (Ed S. Teovisio / President & Course Trainer, Confluent Management Inc.)
• Emergency & Disaster Management Simplify Your Plan
August 3, 2012, Max’s Circle Quezon City (Hutch T. Regencia / Micromanagement Solutions Asia)
• Information Security E-Learning
April 14-24, 2012
• Creating a Winning Customer Experience Workshop
May 31-June 1, 2011, Bankard Training Room (Eric D. Picart / HR Latitude Inc.)
• Personal Mastery: Foundation to Service Excellence Program
August 4, 2010, Bankard Training Room (Eric D. Picart, Facilitator)
• Outsourcing: Benefits & Trends (B3 Worldwide Mail Phils. Inc.)
August 28, 2009, Renaissance Hotel, Pasay Road, Makati City (Alexander Loh)
• Making Sound & Practical Judgment
February 9-10, 2009, Bankard Training Room
(Ed S. Teovisio / Associate Consultant, South East Asia Speakers)
• Labor Relations, Human Relations, & Productivity (DOLE)
July 9, 2008, Bankard Training Room (Marilyn A. Lim / Chief, DOLE Pasig)
• Labor Management Cooperation & Grievance Machinery Skills Enhancement Training
October 10-11, 2007, DOLE Seaman’s Center, Convention Hall, AMOSUP, Intramuros, Manila
• Area-Wide Seminar on Alternative Dispute Resolution
July 26, 2007, OPLE Hall, DOLE Executive Bldg., Intramuros, Manila
• DEALERSHIP FOR SAM SWIFT FOODS
July 24, 2006, Bankard Training (Joel Santos / Lecturer, RFM Products)
• PLANS FOR WORKING ABROAD (POEA)
July 21, 2006, Bankard Training (Francy Baldoza / Lecturer)
• SSS BENEFITS & PROGRAM (SSS Pasig)
July 20, 2006, Bankard Training (Eugenia dela Cruz / Lecturer)
• PERSONAL FINANCIAL PLANNING
July 19, 2006, Bankard Training (Erick Cruz, Grepalife Asset Management)
• PHILHEALTH BENEFITS PROGRAM (Philhealth Pasig)
July 18, 2006, Bankard Training (Sigfred Panganiban / Lecturer)
• PAG-IBIG BENEFITS AND PROGRAM (Pag-Ibig Pasig)
July 17, 2006, Bankard Training (Eman Santos & Michelle Lisboa / Lecturers)
• Anti-Money Laundering Act Orientation (AMLA)
August 31, 2004, Bankard Training (Winnie Rubio, Bangko Sentral ng Pilipinas)
• MS BASIC EXCEL 2000 (MITC)
June 16, 2003, Mapua Institute of Technology (Gloren Sison / Trainer)
• VALUES FORMATION
July 23, 1999, RCBC Head Office/HR Training (Marivic Castillo / Lecturer)
• STAFF ORIENTATION PROGRAM
November 11-12, 1995, RCBC Head Office/HR Training (Marivic Castillo / Lecturer)
• CHOICE PROGRAM (Worldwide Marriage Encounter)
June 14-16, 1991, Our Lady of Grace Parish, Caloocan City
AWARDS AND RECOGNITIONS
• 2015 YGC VALUES EXEMPLAR AWARDEE (Passion for Excellence)
October 12, 2016, RCBC Savings Bank Corp., Bonifacio Global City, Taguig City
• RBSC SERVICE EXCELLENCE IN ACTION
May 13, 2016, RBSC Training Room (Simon Javier A. Calasanz / President, RBSC)
• BANKARD INC. STAR AWARDS (Sense of Urgency, Reliability, & Initiative)
August 15, 2005, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)
• BANKARD INC. STAR AWARDS (Reliability)
June 27, 2005, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)
• BANKARD INC. STAR AWARDS (Sense of Urgency)
June 30, 2004, Bankard Training Room (Patricio Lazaro / Group Head, VP MSG)
EXTRA-CURRICULAR ACTIVITIES
• RBSC Emergency Response Team, Assistant Floor Captain
January 2012-September 2020
• Gawad Kalinga, Volunteer (House Painting Activity)
October 18, 2019, Brgy. Aguado, Trece Martires, Cavite, Philippines
• Gawad Kalinga, Volunteer (House Building Activity)
November 18, 2018, Brgy. Aguado, Trece Martires, Cavite, Philippines
SKILLS
Technical: Microsoft Office • Adobe Photoshop • Internet SEMA Card link System • Ascend System • Unisys System • ReQueST System
Machine operations: Photocopier • Fax • Kodak Microfiche • Kodak Image link Digital Workstation (Viewer/Printer) • Canon Microfiche • Canon Image link and Auto Processor (Film Developer) • Mimeographing machine • Mailing machine (Pitney Bowes) • Vacuum cleaner • DC-180 Digital Counting Scale • Photo stencil • Silk screen machine • Food processing machine (mixing, cooler, weighing scale, bar coding machine) • Canon rotary filmier (viewer and printer)
Others: Electric Arc Welder NC1 • Office Clerk • Utility • Records Keeping • Stockroom control • Warehouse staff • Food Processing
PERSONAL INFORMATION
Nickname: Lemuel
Date of Birth: December 18, 1968
Place of Birth: Camarines Sur, Philippines
Weight: 140 lbs. / 64.5 kgs.
Height: 5’45’’ / 161 cm.
Civil Status: Married
Nationality: Filipino
Spouse: Ma. Nenuca Crezaga-Adan
Parents: Cresencia Adan (Mother, Deceased), Wenceslao Adan (Father, Deceased)
CHARACTER REFERENCES
• Ms. Melinda Bejasa
Admin, Honest Courier Development Corporation
Tel. 812-21-47 / 812-34-48 / 895-14-65 / 532-17-94
• Ms. Lorna Mabansag
Manager, Rizal Commercial Banking Corporation (RCBC)
Tel. 891-07-01 local 1136
• Mr. Leo Zaragoza
Assistant Manager, General Services Department, RCBC Bankard
Tel. 688-18-88 local 2889
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