Ashley Yates
Norfolk, VA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Legal assistant
Glasser & Glasser, PLC - Norfolk, VA
October 2019 to November 2020
• Conduct light skip tracing to locate good address for debtors.
• To prepare lawsuits for review by attorney and correspondence.
• Review claims for suit.
Legal Clerk
Portfolio Recovery Associates, LLC - Norfolk, VA
August 2017 to October 2019
• Maintained and organized litigation materials
• Prepared documentation for wage garnishments
• Printed legal documents for court package assembly
• Collected documents for collation, binding, and duplication Customer Service
Norfolk Waterside Marriott - Norfolk, VA
January 2009 to January 2018
• Complete customer orders
• Maintain cleanliness of facility
• Complete front desk procedures such as filing, faxing important documents, answering phones
• Follow up with customers to ensure customer satisfaction
• Train new room service staff to ensure they learn how to perform job duties adequately Jillian's Restaurant Security
October 2009 to April 2010
• Checked IDs
• Searched females upon entry
• Observed to prevent under age drinking
• Prevented hostile situations
Customer Service
Food Lion - Virginia Beach, VA
July 2006 to December 2008
• Process cash, credit, debit and voucher payments for all sales transactions
• Perform inventory audits for various departments within the store
• Maintain accounts receivable for the customer service department
• Provide administrative assistance to process payments for various utility companies and vendors Medical Assistant Externship
Sentara Nursing Center - Virginia Beach, VA
October 2008 to November 2008
• Greet patients and process patient intakes
• Perform patient vitals and confirm purpose of visit
• Process basic laboratory tests
• Properly dispose of contaminated supplies
• Generate revenues by recording billing information after services rendered
• Complete insurance forms
Education
Associate Certificate in Medical
Everest College - Chesapeake, VA
2009
Diploma
Booker T. Washington High School - Norfolk, VA
2006
Skills
• Great written and verbal communication skills
• Trustworthy and Respectful individual
• Multitasking Ability
• Great at observing people
• Energetic Team player
• Adapt to any environment
• Strong Organization Skills
• Active listening skills
• Efficient in customer service
• Energetic Team player
• Learn job duties quickly
• Time management
• Basic math
• Legal Research
• Cashiering
• Customer service
• Driving
• Typing
• Microsoft Outlook
• Adobe Acrobat
• Clerical experience