Receptionist/PA

MWANYISA CHIPO MASUNUNGURE DZIRUTSA

Langbourne Avenue, Mt. Pleasant 077*-***-*** ********************@*****.***

I am a highly efficient and confidential Administration expert with ample office management, front office operations and switchboard operations experience. I provide effective administrative support by harnessing strong organization, multi tasking and time management skills in the execution of my duties. I use my interpersonal and verbal communication skills to interact well with others and to be an excellent ambassador for organizations. I am fully computer literate with proficiency in Microsoft Office Suite and Pastel. Core competencies include:

Administration Typing Office Management Reception/Switchboard Operations

Diary Management Coordination Inventory Management Public Relations

Records Management Dependable Organised Communication

WORK EXPERIENCE

RECEPTIONIST / PA LASER’S EDGE

MARCH 2017-DATE

Providing efficient and effective front office management and welcoming all company visitors

Maintaining the neat appearance of the reception area

Answering incoming calls and routing them to the appropriate personnel

Following up on payments and quotations and handling petty cash

Dispatching stock to clients

Monitoring inventory and conducting periodic stock takes

Preparing correspondence, documents and filing all paperwork appropriately

Performing any other duties assigned by management

RECEPTIONIST / STORES CONTROLLER ACCESS PHARMACEUTICALS

NOVEMBER 2016 – JANUARY 2017

Oversaw office administration and stationery inventory management and procurement

Drafted and maintained mileage reports for all vehicles

Prepared daily remittances and ensured that payments had a corresponding receipt

Carried out banking for the company

Maintained all inventory and stock management systems accurately and ensures stock was requested on time

Accurately maintained records by filing all invoices, consignment notes, transfer documents and credit notes in a systematic and orderly manner

Updated and recorded all stock received and all goods returned from customers, sent alerts of new stock and stock about to expire to the sales team and management and accounted for all discrepancies and breakages

Packed all warehouse stocks in an orderly manner and maintained a clean and tidy warehouse

Conducted periodic stock takes

Prepared and submitted daily, weekly and monthly reports

RECEPTIONIST / PA ACCESS PHARMACEUTICALS

JANUARY 2014 – DECEMBER 2014

Provided administrative assistance to the Managing Director, efficient front office management and maintained the cleanliness of company premises

Managed the diaries of the company executives

Handled incoming and outgoing company calls and managed the call log book and employee log book

Followed up on payments, recorded expenses and handled the petty cash

Prepared correspondence, managed company emails and filed company documents

Assisted sales executives with telesales to clients and potential clients

Ordered and controlled the disbursement of company stationery

Received and dispatched stock

RECEPTIONIST / PA QUICK SOLUTIONS

MAY 2013 – AUGUST 2013

Provided administrative assistance to the Sales Manager, efficient front office management and managed the Manager’s diary

Prepared correspondence, drafted document, took minutes in meetings and filed all paperwork

Handled the petty cash and ensured it was recorded and signed for

Welcomed and screened visitors

Oversaw the disbursement of stationery and monitored office inventory levels

Answered incoming calls, answered queries and routed calls to the appropriate personnel

RECEPTIONIST / SWITCHBOARD OPERATOR ALPHA MEDIA HOLDINGS

MAY 2006 – JULY 2011

Managed the switchboard, received and made calls and kept a register of outgoing calls

Welcomed and screened all visitors

Typed, received, sorted, distributed and dispatched incoming and outgoing mail

Organized meetings and took minutes during departmental meetings

Assisted with debt collection processed

Listed supplies required for office use and sourced quotes from vendors after receiving approval

EDUCATION

LCCI Executive Secretarial Diploma 2005

Christian College of Southern Africa (CCOSA)

Ordinary Level – 5 O’ Level passes including English 2000

Mt. Pleasant High School

REFEREES

Mr Himesh Parmar

Laser’s Edge

Telephone: 077*-***-*** Email: ******@**********.**.**

Charity Mukumbi

Population Services Zimbabwe

Telephone: 077*-***-*** Email: ********@*****.***

Mr. Maruziva

Alpha Media Holdings

Telephone: 024*-***-*** – 8

Contact this candidate