Pc Technician Project Administrator

Objective

In brief I pride myself with the following competency skills:

A good listener and make decisions based on the information gathered

Good learning ability

Assertive, committed, confident, diligent & reliable

I have integrity and face life with a positive attitude

I am very flexible and consistent in everything I do

I am blessed with patience and endurance under stressful circumstances

I enjoy good open relationships with my peers

Team worker

Owing to the above I have no hesitation in recommending myself to your company as I believe I am a good asset to any enterprise. I am ready to explore what the market has to offer and keen to learn new skills and take on responsibilities of work allocated to me.

Enclose is a description of my personal details, and education.

Personal Information

ID No 820-***-**** 08 5

Gender Female

Language English / Afrikaans

Nationality South African

Drivers Licence Code B

Qualifications

Institute Academy Of York

Course Project Management Certificate

Institute Uni College

Course Upgrade & Repair of PC’s

Institute Uni College

Course PC Technician

Institute Torque IT

Course CompTIA A+ (Exam in progress)

Extra Courses

Institute Kwelanga Training

Course Negotiating for Results

Institute Kwelanga Training

Course Quality Customer Service

Institute Labour Guide

Course OHS Act and Responsibilities of Management (Legal Liability / 1 day course)

Work Experience

Company Telljoy

Position Call Center Agent

Duties Handling Outbound & Inbound Calls / Filling

Company Melmat CC

Position Electricity Meter Auditor

Duties GPS Operator

Team Leader

Duration 15 March 2005 – December 2005

Company Actaris SA

Position Office Support

Duties Data Capture

Filling

Team Leader

Import & Export of Data

Inbound &Outbound Calls

Duration January 2006 – December 2006

Company Itron Metering Solutions / Ontec Systems

Position Project Administrator (Randfontein Local Municipality Project) & Vending Consultant 2007 – 2015 / Admin Assistant

Duties Team Leader of Revenue Team

Data Capture

Filling

Day to Day Running of the Office

Import & Export of Data collected from the field

Data Analysis (CSV to KML conversion)

Communicate all Tampered meters to Credit Control office(RLM)

Report all Remedial Actions from field

Customer Support

Registering of Electricity Meter Numbers on Ipay &

Easy Pay

Blocking & Unblocking of Meter Numbers

Updating of Customer Information on 3E (Vending System)

Creating Inspection List for Auditors (Field work)

Assisting Engineering Department with Token Printing

Telephonic Queries

Consulting customers with vending queries

Registering and Replacement meters for Solplaatjie Municipality Project (Kimberley)

Generating Engineering tokens (Clear Temper / Replacement Tokens)

Daily Vendor Deposit Confirmation

Reconciliation of previous day confirmations

Customer Invoice for Northern Region

Run Monthly Reports

Day to day running of Pool Vehicles

Office Management ( Purchasing of stationary and all other office consumables)

Duration 03 January 2007 – To Date

References

Name Lefa Tsagae

Position Regional Manager

Contact 010-***-**** / 083-***-****

Available immediately. More References are available on request.

Contact this candidate