Nadia Satterfield

Oxford, NC *****

adpfdi@r.postjobfree.com

+1-919-***-****

Strongly self-motivated, punctual and follow directions accurately Responsible, Reliable and Friendly

Professional appearance and manner

Over four years of customer service experience

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Data Entry

Strawbridge Studios

October 2021 to Present

Staffing Specialist

Surge staffing - Henderson, NC

September 2020 to July 2021

Processing & Assigning Employees

Conducting interviews & Orientation

Answering phone calls from EE

Going on-site to make sure employees are doing their jobs Run criminal background for Preemployment

Give drug test

Great people as they come in looking for jobs

Make sure payroll is done every week

Administrative Assistant

AWNC - Durham, NC

September 2018 to August 2020

Data entry, analysis data.

Coordinate meetings. Presentation material.

Update training documents for team members.

Develop work instructions.

Assist team leaders, group leaders and department manager with daily duties. Customer Service

Walmart Supercenter - Oxford, NC

September 2016 to September 2018

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Politely assisted customers in person and via telephone. Answered product questions with up-to-date knowledge of sales and store promotions. Bagged, boxed or gift-wrapped sold merchandise per customer's request. Assisted customers with food selection, inquiries and order customization requests. Developed reputation as an efficient service provider with high levels of accuracy. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Directed calls to appropriate individuals and departments. Was Employee of the month

Cashier

Bojangles' Famous Chicken - Oxford, NC

June 2014 to September 2016

Greeted customers promptly.

Totaled bills and calculated taxes.

Received customer payments.

Operated a cash register for cash, check and credit card transactions with 100% accuracy. Stocked and replenished merchandise

Used time efficiently when not serving customers, including cleaning dining room and cooking Verified that all customers received receipts for their purchases. Was employee of the year

Volunteer

Granville Hospital - Oxford, NC

May 2016 to July 2016

Greeted Patients

Entered Patients information into the system

Assisted Nurses/Doctors

Education

High School Diploma

Granville Central High School - Stem, NC

2016

Skills

• Strongly self-motivated, punctual and follow directions accurately Responsible, reliable and friendly

Professional appearance and manner

Over four years of customer service experience

• Interviewing

• Recruiting

• Typing

• Human Resources

• Employee Orientation

• Excel

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• Staffing

• Data Entry

• Computer Skills

• Computer Literacy

• Cash Handling

• Office Experience

• Payroll

• Administrative Experience

Assessments

Administrative assistant/receptionist — Proficient April 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Administrative support professional fit — Highly Proficient April 2021

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Attention to detail — Familiar

March 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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