adpfbx@r.postjobfree.com 647-***-**** **** Maple Gate Circ, Mississauga, ON

Senior systems administrator

OBJECTIVE IT professional with more than 25 years of experience in installation, administration and networking in multicultural environments. I have thorough knowledge of Windows 7,10 ; Windows Server 2019, 2016, 2012, 2008, 2003, 200, NT 4.0; DOS; TCP/IP; Imaging; Active Directory; Group Policy (GPO); DHCP; WINS; WSUS and DNS, DFS, FSRM, Extensive experience with Hyper-V And its related technologies and such as replicas and Disaster recovery. SKILLS Site assessment File systems

management

Systems Installation,

Configuration, and

Upgrading

Talent assessment

Learning

Management

Systems

System

assessment

Systems

troubleshooting

Program

installations

System upgrades Performance

Analysis

Servers expertise Hardware

knowledge

Technical Analysis Infrastructure

planning

Maintenance & Repair Leadership

MS Office Training &

Development

Computer proficiency Good listening skills

Supervision Responsible Teambuilding

EXPERIENCE Senior Systems Administrator and Instructor / SME CIMT Collage, Mississauga, ON / September 2015 – Present

Conducted testing and troubleshooting for software remotely and onsite for more than 30 server sets to maintain operational readiness.

Orchestrated integration and communication of software upgrades.

Kept software licenses current for all computers and mobile devices.

Coached and mentored employees and offered constructive feedback for performance improvement.

Designed and evaluated WAN and LAN connectivity technologies.

Monitored networks and network devices to resolve technical problems quickly.

Performed network security design and integration duties. ISSAM ALQADOUMI

OBJECTIVE IT professional with more than 25 years of experience in installation, administration and networking in multicultural environments. I have thorough knowledge of Windows 7,10 ; Windows Server 2019, 2016, 2012, 2008, 2003, 200, NT 4.0; DOS; TCP/IP; Imaging; Active Directory; Group Policy (GPO); DHCP; WINS; WSUS and DNS, DFS, FSRM, Extensive experience with Hyper-V And its related technologies and such as replicas and Disaster recovery.

SKILLS & ABILITIES Problem solving Training and coaching Critical Thinking Handling Pressure Leadership Matching deadlines

Multitasking Teambuilding Time Management

Performance Analysis Customer service

EXPERIENCE SENIOR SYSTEMS ADMINISTRATOR AND INSTRUCTOR / SME CIMT Collage, Mississauga, ON / September 2015 – Present

Conducted testing and troubleshooting for software remotely and onsite for more than 30 server sets to maintain operational readiness.

Orchestrated integration and communication of software upgrades.

Kept software licenses current for all computers and mobile devices.

Coached and mentored employees and offered constructive feedback for performance improvement.

Designed and evaluated WAN and LAN connectivity technologies.

Monitored networks and network devices to resolve technical problems quickly.

Performed network security design and integration duties.

Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.

Led server infrastructure development, quality assurance and staging of production systems.

Maintained flexible schedule and responded to after-hours and weekend emergencies.

Made recommendations regarding information technology infrastructure overhauls.

Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.

Diagnosed and executed resolution for all network and server issues. Page 2

Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.

Led server infrastructure development, quality assurance and staging of production systems.

Maintained flexible schedule and responded to after-hours and weekend emergencies.

Made recommendations regarding information technology infrastructure overhauls.

Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.

Diagnosed and executed resolution for all network and server issues.

Analyzed complex server issues and worked on business-critical applications.

Provided technical interpretation regarding network, software, configuration and architecture oversight.

System Administrator And Security Architect

Police College, Abu Dhabi, UAE / September 2006 – August 2015

Established network specifications and analyzed workflow, access, information and security requirements.

Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.

Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.

Worked with users to determine areas of technology in need of improved usability.

Evaluated latest technology innovations and adopted cost-effective, useful solutions.

Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.

Provisioned new software and hardware for use according to internal business and security policies.

Served as subject matter expert on proposed technology purchases, helping to raise ROI through prudent acquisitions.

Completed reports detailing network and systems performance, costs and downtime issues.

Monitored rack-mount hardware metrics such as temperature, power draw and more, to immediately detect faults and failures.

Implemented corrective plans of action for network availability, utilization and Page 3

latency.

Collaborated with software engineering personnel to introduce customized archiving system into workflows.

Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.

Provided second-level support for all server class systems.

Kept software licenses current for all computers and mobile devices.

Conducted testing and troubleshooting for software remotely and onsite for 20 server sets to maintain operational readiness.

Orchestrated integration and communication of software upgrades.

Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for more than 1000 users.

Training And Operations Manager

New Horizons Computer Learning Centers, Abu Dhabi, UAE / May 2001

– August2006

Devised processes to boost long-term business success and increase profit levels.

Delivered new employee onboarding and training sessions.

Coordinated ongoing technical training and personal development classes for staff members.

Reviewed and edited all training materials for accuracy and company policy compliance.

Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Managed new employee orientation training process for employees.

Assessed skill gaps for employees in Training department and developed training courses to meet identified needs.

Directed training programs and development paths for Trainers / Instructors.

Conducted training courses and prepared videos for long-term use.

Organized and edited training manuals, multimedia visual aids and other educational materials.

Trained staff during demonstrations, meetings, conferences and workshops.

Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.

Implemented new learning strategies depending upon employees' / students skill levels.

Communicated all learning and performance objectives, schedules and Page 4

training assessments to upper management.

Analyzed effectiveness of training programs at all levels and recommended updates.

Selected and assigned instructors to conduct specific training programs.

Led daily, weekly and monthly coaching, counseling and feedback sessions.

Researched and obtained relevant course materials to achieve training objectives.

Tested all training software and hardware prior to commencing training programs.

Developed surveys to identify training needs based on projected production processes and changes.

Systems Administrator

Toyota Garden Motors (Pvt) Ltd / November 1998 – February 2001

Created patches and solutions to fix bugs in existing applications.

Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.

Developed programs to integrate and update software products and improve system compatibility.

Oversaw IT activities to maintain operations by maintaining workstations for all users.

Orchestrated integration and communication of software upgrades.

Coached and mentored employees and offered constructive feedback for performance improvement.

Kept software licenses current for all computers.

Diagnosed and executed resolution for all network and server issues.

Designed and evaluated WAN and LAN connectivity technologies.

Maintained flexible schedule and responded to after-hours and weekend emergencies.

Made recommendations regarding information technology infrastructure overhauls.

Monitored networks and network devices to resolve technical problems quickly.

Standardized job tasks and trained junior team members on industry best practices and standards

EDUCATION Bachelor of Science - University Of Engineering and Technology Electrical Engineering Specialized in Communication and Electronics /2001 Page 5

PROFESSIONAL

CERTIFICATES /

TRAINING

Microsoft certified: MCP, MCSE NT 4.0, MCSA 2000, MCSA 2003, MCSE 2000, MCSE 2003, MCPS, MTA: Security Fundamentals, MCT 2002-2014, Deploying MS Windows XP, office XP

Extensive knowledge of MCSE and MCSA server 2012 and 2016

Office management course (1995)

Diploma in computer science (1996)

Windows Server 2003 Train-The-Trainer Workshop (Jan 2003)

Advance Security implementation and defense in depth for heterogeneous environments (2006)

Unix Essentials featuring the Solaris 10 operating system (SA-100-S10)

Intermediate system administration for the Solaris 10 operating system

(SPARC platform)

(PK-SA-200-S10)Advanced system administration for the Solaris 10 operating system (PK-SA-202-S10)

Network administration for the Solaris 10 operating system (PK-SA-300-S10)

Accredited Professional International Trainer in All Train The Trainer / LJL Seminars USA

Accredited Professional International Trainer in Presentation Skills

Accredited Professional International Consultant in Multiple Intelligences Skills

Accredited Professional International Trainer in Multiple Intelligences Skills / The American Institute for Learning and Human Development LANGUAGES Arabic Native

English Fluent (speaking, reading, writing)

REFERENCES Available Upon Request

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