John Kaya

Tulsa, Oklahoma adpfa1@r.postjobfree.com 918-***-****

EDUCATION

Northeastern State University Bachelor of Arts: Journalism Tulsa, OK August 2016 - May 2020

Cumulative GPA: 3.8/4.0

President of Student Council

Broken Arrow High School

Cumulative GPA: 3.9/4.0 CTA: 30 Tulsa, OK August 2012 - May 2016

SKILLS

Writing

Technical writing

Content marketing

SEO experience

Copywriting

Grammar skills

Marketing understanding

Social media proficiency

Professionalism

Excellent deadline management

Project coordination

Team collaboration

Communications

Excellent interpersonal communications

Consistent brand messaging

High understanding of employer needs

Great communication skills

Fluent Turkish speaking

EXPERIENCE

HomeWetBar.com Content Writer Tulsa, OK January 2021 - Present

Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.

Applied strong writing, editing, and proofreading abilities to each assignment to produce the best possible content.

Worked with a team of writers and content marketing strategists to create copy to promote clients' SEO, sales, and thought-leadership goals.

Followed project scope and outlined content guidelines for each project.

Used an organized approach to manage different deadlines.

Performed in-depth research into topics to write clear and accurate copy.

Edited and proofread content to verify proper grammar, quality, and consistency with AP style.

Coordinated with subject matter experts for interviews and topic generation.

Built high-ranking backlinks for growing e-commerce businesses through quality, SEO-driven articles.

Created web and digital media content to target hundreds of specified audiences.

Studied industry best practices for SEO and content strategy.

Managed accurate project time estimates to meet deadlines.

Created graphics to cohesively frame content.

Monitored site performance and utilization activities, performing statistical analysis of web traffic.

SUBWAY®Restaurants Sandwich Artist Tulsa, OK February 2018 - June 2020

Delivered superior customer service focused on quality and meeting customer needs.

Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Kept customer and food preparation areas clean and well-organized.

Organized food preparation stations and regularly replenished supplies.

Communicated with customers to provide a menu offering details and assist with decision-making.

Answered guest questions, delivering the most accurate and updated information available.

Trained sandwich artists to apply attention to detail and commitment to quality.

Maintained clean, well-organized and properly sanitized front counter area to greet customers.

Informed customers of regular deals or monthly specials to upsell orders.

Completed efficient store opening and closing procedures each day.

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Complied with safety and sanitation guidelines to maintain the health and well-being of customers and other staff.

Talked pleasantly with customers while taking orders and promoted a positive image for business.

Assisted customers, answered questions and resolved complaints.

Prepared hundreds of food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection

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