Administrative Assistant Receptionist

M ർ ൾඅඅൾ MർMൺඇඎඌ

Williamstown, NJ *****

856-***-**** - ***********@****.***

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

To work for a company that I can use my skill and experience to assist my employer reach their goals

S අඅඌ

Judgment and Decision Making

Professional and Courteous

Appointment Coordination

Meticulous Attention to Detail

Multi-Line Telephone Systems

Strong Organizational Skills

Task Prioritization

Office Equipment Operation

Microsoft Office Suite

Ease with Computers and Technology

Data Entry

Calendar Management

Administrative Procedures

Remote Conferencing

Correspondence Writing

Document Sorting

Wඈඋ H ඌඍඈඋඒ

09/2019 to Current Administrative Assistant

Barrington Mews Apartments/AAH Management – Barrington, NJ Schedule calendar and answer phones send out UPS and greet people. Generated reports and typed letters in Word and prepared PowerPoint presentations.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Take care of the residents that need help.

Take care of scheduling extermination of 285 units. File, typing, Microsoft office.

Answering phones and typing up work orders for the residents. 08/2018 to 06/2019 Receptionist/Secretary

Law Offices Of Mattleman And Weinworth – Cherry Hill, NJ Answering busy phones, scannning Mortgage Documents, greeting customers, scheduling conference room, taking care of the mail, ordering office supplies. REASONS FOR LEAVING: Offered a better opportunity. Answered central telephone system and directed calls accordingly. Corresponded with clients through email, telephone or postal mail. Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.

01/2016 to Dec2017 Receptionist

Freedom Mortgage Corporation – Cherry Hill, NJ

Answering phones, typing dictación, filing legal documents with the Court, meeting with clients, all office duties for the Law Office REASONS FOR LEAVING: OUT OF BUSINESS.

Answered central telephone system and directed calls accordingly. Managed multiple tasks and met time-sensitive deadlines. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Provided clerical support to company employees by copying, faxing and filing documents.

Resolved customer problems and complaints.

Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Responded to inquiries from callers seeking information. Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Corresponded with clients through email, telephone or postal mail. Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

12/2012 to Oct2015 Receptionist

Atlantic Pacific Mortgage – Mt. Laurel, NJ

Answering phones, separating the mail, typing medical claims. REASONS FOR LEAVING: LAID OFF.

Answered central telephone system and directed calls accordingly. Confirmed appointments, communicated with clients and updated client records. Managed multiple tasks and met time-sensitive deadlines. Provided clerical support to company employees by copying, faxing and filing documents.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Resolved customer problems and complaints.

Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

07/1995 to Feb2012 Secretary

Law Offices Of Mark C. Dewland – Cherry Hill, NJ

Answered multi-line phone system and greeted callers enthusiastically. Scheduled appointments and conducted follow-up calls to clients. Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Provided clerical support to company employees by copying, faxing and filing documents.

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services. Completed accurate daily report documents, memos and invoices. Typed up complaints and other Legal Documents.

Answering phones, Microsoft Office.

Personal Injury and Workers' Compensation Office

Eൽඎർൺඍ ඈඇ

Overbrook Sr. High School - Pine Hill, NJ

1986 Diploma

Victory Christian School, School - Williamstown, NJ

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